Chandan Chandapura Ramesh
Bangalore
Summary
Results-oriented Software Engineer comfortable switching between architecture, design, and implementation. Highly dependable Software Engineer successful at troubleshooting and debugging. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues. Exceptional leader talented at project management, risk assessment and time management. Technically-savvy with outstanding relationship building training and presentation skills. Experienced cloud developing professional with strong developing skills and quick learner to adapt new technologies. Meticulous and excellent at juggling multiple tasks and working under pressure. Skilled in virtualization along with experience in academic projects. Familiar with windows and Linux operating systems along with VMware workstations.
Computer science graduate with years of experience in technical and app support (IT projects). Completed post-graduation. Cloud Computing (IAAS) and seeking Greater opportunity in best of in the industry Role in well desired company.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
DSS Team Leader and stack holder managment
HCL technologies
Bangalore , Karnataka
11.2019 - Current
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups, and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build internal documentation with technical documentation, manuals, and IT policies
- Hardware and asset management for PAN India client locations as IT team lead
- Technologies worked upon: Windows, Mac, and Linux systems (Basics)
- Escalations handling, service now ticketing tool
- Installing and configuring software, hardware, and networks
- Ensuring security and efficiency of IT infrastructure.
Senior Process Associate
TATA Consultancy Services
07.2017 - 09.2019
- Incident management
- Application support and testing
- Vendor management
- Batch management
- Developing structural solution for incidents with all vendors involved in app development
- Developing detailed incident referral report
- Providing KSS sessions for new upgrades as team player.
Technical Support
HCL technologies IRELAND
09.2015 - 09.2016
- Trouble shooting network issues
- Analyzing technical errors and providing rapid solutions to issues
- Managing end-to-end communications to field tech engineers and clients
- Testing networks on various tools and developing solutions.
Education
Postgraduate (Dip) - Cloud Computing
NATIONAL COLLEGE OF IRELAND
Ireland07.2015
Bachelor's in Computer Applications -
Abhyudaya Degree College
Bengaluru, KA07.2013
Board of Pre-University Course in Biology, Physics, Chemistry, Mathematics -
Krupanidhi Pre-university College
Bengaluru, KA07.2009
Skills
- Cloud Service Providers: Practical experience of Amazon Web Service, Windows Azure
- Hypervisors: VMware workstations, Hyper-V studied as part of Post-graduate Diploma Cloud Computing projects
- Languages: PowerShell basic command line management
- Windows system administrators, Jira Administrator
- MAC and Linus imaging and system configurations
- Server patch cabling and hardware networking infrastructure
- Team management and client administration
- O365 basic management
- Product Optimization
- Troubleshooting Skills
- Multitasking
- Dependable and Responsible
Certification
- Certified Microsoft Azure Administrator
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)
Telugu
Bilingual or Proficient (C2)
Timeline
DSS Team Leader and stack holder managment
HCL technologies
11.2019 - Current
Senior Process Associate
TATA Consultancy Services
07.2017 - 09.2019
Technical Support
HCL technologies IRELAND
09.2015 - 09.2016
Postgraduate (Dip) - Cloud Computing
NATIONAL COLLEGE OF IRELAND
Bachelor's in Computer Applications -
Abhyudaya Degree College
Board of Pre-University Course in Biology, Physics, Chemistry, Mathematics -
Krupanidhi Pre-university College
Hobbies and Interests
- 2014: Volunteered in Web-Summit.
- 2010-2013: served as college student coordinator for 3 years during bachelor’s degree.
- Travelling, photography. Exploring new cultures, watching documentaries.
- Learning new related technologies.
- Received as best employee in the project for ideas and innovations.
References
Available on Request.
Hobbies and Interests
- 2014: Volunteered in Web-Summit.
- 2010-2013: served as college student coordinator for 3 years during bachelor’s degree.
- Travelling, photography. Exploring new cultures, watching documentaries.
- Learning new related technologies.
- Received as best employee in the project for ideas and innovations.
References
Available on Request.
Hobbies and Interests
- 2014: Volunteered in Web-Summit.
- 2010-2013: served as college student coordinator for 3 years during bachelor’s degree.
- Travelling, photography. Exploring new cultures, watching documentaries.
- Learning new related technologies.
- Received as best employee in the project for ideas and innovations.
References
Available on Request.
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