Dedicated Subject Matter Expert with over 3 years of experience in Operations and Analytics. Proven ability to optimize project goals, resolve complex issues, and deliver innovative improvement strategies. Led a data management project resulting in a 20% improvement in operational efficiency. Proficient in Microsoft Excel, SQL, and Tableau.
Hi, I’m
Chandan Kumar
Summary
Overview
4
years of professional experience
1
Certification
Work History
R Systems International Ltd.Noida
Subject Matter Expert
02.2023 - Current
Job overview
- Produced detailed reports on project progress, metrics, and results for stakeholder review.
- Resolved team support issues efficiently, ensuring smooth project operations.
- Developed Tableau dashboards to monitor key performance indicators.
- Utilized SQL queries for data extraction, transformation, and loading into databases.
- Applied advanced analytics tools, including SAS and Excel PowerPivot, for manipulating large data sets.
- Leveraged SQL and Tableau to streamline data cleaning and visualization processes, improving efficiency by 25%.
- Supported management with ad-hoc analysis, reports, and data for informed decision-making.
R Systems International Ltd. Noida
Senior Executive
02.2020 - 01.2023
Job overview
- Managed operations to meet SLAs on both local and global scales.
- Validated and maintained utility rates, flagging billing errors.
- Maintained documentation of processes related to business requirements.
- Aligned organizational objectives with the company mission to enhance business growth and integrate work strategies.
Education
AnalytixLabNoida
Business Analytics 360
04.2023
University Overview
Jamia Hamdard University
Bachelor of Computer Applications
University Overview
Skills
- Data Analysis
- Microsoft Excel
- Tableau
- SQL
- Data Visualization and Presentations
- Python
- Analytical Problem-Solving
- Business Performance Analysis
Certification
- Excel Skills Job Simulation Program by JPMorgan Chase & Co.
- Certified Data Analyst Essential by Cisco.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Subject Matter Expert
R Systems International Ltd.
02.2023 - Current
Senior Executive
R Systems International Ltd.
02.2020 - 01.2023
AnalytixLab
Business Analytics 360
Jamia Hamdard University
Bachelor of Computer Applications
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