Chandan Kumar
Bilaspur
Summary
Results-oriented professional with extensive experience in sales and marketing. Demonstrated ability to create and execute strategic initiatives that enhance revenue and expand market presence. Expertise in fostering strong client relationships and delivering outstanding customer service while identifying new business opportunities. Proven track record of thriving in high-pressure environments with strong communication and leadership capabilities.
Overview
10
10
years of professional experience
Work History
Asm
phone pe
Rajnandgaon
06.2025 - Current
- Manage a team of team leaders and freelancers.
- Oversaw project education and ensure timely deliver.
- Implement strategy and improve team productivity and efficiency.
- Organized tasks to meet service goals effectively.
- Delivered exceptional customer service through in-person and phone interactions.
- Managed 30+ manpower allocation to enhance sales and service performance (Distributor).
City Manager
Google
08.2024 - 02.2025
- Led a team of 3 team leaders and 60 staff members to drive productivity.
- Achieved monthly sales targets established by company objectives.
- Managed inventory levels and advised management on procurement needs.
- Resolved employee conflicts through effective mediation strategies.
- Oversaw recruitment and training processes for new employees to enhance team skills.
Team Leader Manager
PAYTM
10.2022 - 07.2023
- Led a team of 15 customer service representatives, training and supervising to enhance customer satisfaction.
- Achieved goals for health insurance, billing software, vehicle insurance, merchant loans, and account opening.
- Established individual performance goals and monitored progress regularly for all team members.
- Organized team meetings, developed agendas, and facilitated discussions to ensure actionable outcomes.
- Oversaw scheduling and staffing to maintain adequate coverage and optimize workflow efficiency.
Assistant Manager
JIO
10.2022 - 07.2023
- Overall delivery Weightage & percentage management.
- Assisted in leading a team of 40 employees to ensure efficient operations and exceptional customer service in a high-volume retail environment.
- Oversaw inventory management, restocking, and merchandising to optimize product availability and presentation.
- Collaborated with the general manager to develop and implement strategies to meet sales targets and improve overall store performance.
- Conducted training sessions for new hires on company policies, procedures, and customer service standards.
- Resolved customer complaints and inquiries promptly and effectively to ensure a positive shopping experience.
Area Sales Manager
ZAVIA TELECOM LLP
03.2020 - 06.2022
- Manage channel partners and distributor in Chhattisgarh.
- Developed strong relationships with distributors and wholesalers to improve sales and distribution.
- Responsible to handle a sales team in assign Territory.
- Managed sales team to consistently achieve growth and hit sales targets.
- Developed and executed strategic sales plans to drive revenue growth in assigned territory.
Territory Sales Manager
ZEBRONICS
12.2018 - 02.2020
- Identified new business opportunities and built relationships with key customers.
- Successfully increased sales volume by 15% within assigned territory through strategic planning and strong relationship building with key accounts.
- Developed and implemented sales strategies to expand market share and exceed monthly and quarterly sales targets.
- Cultivated strong partnerships with vendors, distributors, and retailers to drive product visibility and maximize sales opportunities.
VBA Officer
VIVO
01.2016 - 10.2018
- Participated actively in meetings, conferences, workshops, always representing the organization’s interests.
- Developed and maintained complex VBA macros to automate data analysis processes, resulting in a 30% increase in efficiency.
- Created user-friendly Excel dashboards and reports using VBA to enhance data visualization and decision-making for senior management.
Education
BACHELOR OF COMPUTER SCIENCE - STUDY
Bilaspur University
Bilaspur01.2015
HIGHER SECONDARY EDUCATION -
C G BOARD
Bilaspur01.2011
HIGH SCHOOL -
C G BOARD
Bilaspur01.2009
Skills
- Team leadership and management
- Project oversight
- Inventory control
- Sales strategy
- Customer service excellence
- Relationship building
Disclaimer
I Chandan Kumar hereby declare that the information furnished above is true to the best of my knowledge and belief.
Timeline
Asm
phone pe
06.2025 - Current
City Manager
Google
08.2024 - 02.2025
Team Leader Manager
PAYTM
10.2022 - 07.2023
Assistant Manager
JIO
10.2022 - 07.2023
Area Sales Manager
ZAVIA TELECOM LLP
03.2020 - 06.2022
Territory Sales Manager
ZEBRONICS
12.2018 - 02.2020
VBA Officer
VIVO
01.2016 - 10.2018
BACHELOR OF COMPUTER SCIENCE - STUDY
Bilaspur University
HIGHER SECONDARY EDUCATION -
C G BOARD
HIGH SCHOOL -
C G BOARD
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