CHANDAN KUMAR
Debt Manager
Ranchi
Summary
Results-driven MBA (Marketing & Analytics) professional with extensive experience in Banking and NBFC sectors. Expertise in operations and portfolio management, team leadership, and customer relationship management. Proven track record in enhancing operational efficiency, optimizing business performance, and implementing process improvements across diverse teams and locations.
Overview
2
2
Languages
5
5
Certificates
3
3
years of professional experience
Work History
Manager TW Collection
Tata Capital
01.2026 - Current
- Managed daily operations and ensured compliance with financial regulations.
- Developed and implemented process improvements to enhance customer satisfaction.
- Led team meetings to align on project goals and address operational challenges.
- Coordinated cross-functional initiatives to drive efficiency across departments.
Debt Manager
IDFC First Bank
09.2024 - 01.2026
- Debt Manager at IDFC first Bank from 31st September 2024 till 13th January 2026
- Managed debt recovery processes to improve collection efficiency and reduce delinquency rates in Jharkhand and Bihar
- Managed daily operations of debt recovery processes to ensure compliance with regulatory standards.
- Developed and implemented strategies for improving debt collection efficiency across various channels.
- Analyzed customer accounts to identify potential risks and recommend appropriate action plans.
Market Research Analyst Intern
Mapple Business Solution
02.2023 - 03.2023
- Secondary “Conducted market research on job opportunities in Delhi/NCR to identify trends and demands.”
- Tenure: 01/02/2023 – 23/03/2023
Education
MBA - Marketing and Analytics
Lexicon Management Institute of Leadership & Excellence (Lexicon MILE)
Pune09-2025
Bachelor of Business Administration (BBA) - Marketing
Ranchi University
Ranchi01-2023
INTERMEDIATE (CBSE) - undefined
Vivekanand Vidya Mandir School
Ranchi01-2020
MATRICULATION (CBSE) - undefined
Bridgeford School
Ranchi01-2018
Skills
MS office; Data Visualization; Social Media Analytics
Certification
“Market Research” from (Great Learning) completed
Timeline
Manager TW Collection
Tata Capital
01.2026 - Current
Debt Manager
IDFC First Bank
09.2024 - 01.2026
Market Research Analyst Intern
Mapple Business Solution
02.2023 - 03.2023
Bachelor of Business Administration (BBA) - Marketing
Ranchi University
INTERMEDIATE (CBSE) - undefined
Vivekanand Vidya Mandir School
MATRICULATION (CBSE) - undefined
Bridgeford School
MBA - Marketing and Analytics
Lexicon Management Institute of Leadership & Excellence (Lexicon MILE)
CURRICULUM ACTIVITY
NISM Quiz participation certification. 1st prize in inter house Kabaddi tournament. 1st prize in 200m race, school level. Participation certificate of Kabaddi State level. NISM Quiz participation certification. 1st prize in inter house Kabaddi tournament. 1st prize in 200m race, school level. Participation certificate of Kabaddi State level.
Languages
Hindi
English