Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandana Kota

Management & Operations
Hyderabad

Summary

I am a problem-solver committed to streamlining operations to enhance organizational efficiency. I rely on independent decision-making and sound judgment to drive positive outcomes for the company.

Overview

5
5
years of professional experience

Work History

Client Servicing Manager-Operations

Spirit Media Pvt Ltd
08.2023 - Current
  • Managed banking operations for Amazon Prime Talk Show (The Rana Daggubati Show) and the Anandlahari web series, ensuring efficient financial transactions and accurate account handling.
  • Oversaw the execution of legal contracts and agreements, ensuring compliances and effective documentation.
  • Facilitated smooth transitions during account handovers by maintaining clear documentation.

Senior Trainer

Tech Mahindra
12.2022 - 07.2023

Microsoft's Weapons Project : Led 5-day training program for 10 batches with 20 to 30 trainees in each. That included Project KT, IT support, Assessment, and Evaluation.

Amazon's Orion Project: Curated the entire KT and analyzed the training outcomes. Actively communicated with the client that resulted in updating guidelines.

Operations Head

Chai Bisket
12.2021 - 12.2022
  • Worked with the content team for script selection, planning and coordinating shoots.
  • Been a part of the branding team for planning and executing promotional content and client communication.
  • Led the line-production team for venue planning, talent hunt and budgeting.

Operations Manager

CultFit-BeFit Gym
7 2020 - 1 2022
  • Prepped Sales, Marketing, and Front Desk team on CRM, retention rate, and improved sales by 30% despite lockdown.

Quality Analyst and Team Lead

Zen3 Info Solutions
07.2019 - 01.2020
  • Apple's Siri: Along with achieving personal targets, I also led onboarding and training the new joins. Worked closely with the manager and created KT with little amount of resources available.
  • Microsoft's Bing: QCed and ensured the quality of data deliverables in this travel project while collaborating with influencers globally.

Education

Doctorate in Pharmacy (Pharma D) - Pharmaceutical Sciences

Chalapathi Institute of Pharmaceutical Sciences
Guntur
04.2001 -

Skills

Multitasking Abilities

Brand Awareness

Forecasting Accuracy

Client Relationship Building

Timeline

Client Servicing Manager-Operations

Spirit Media Pvt Ltd
08.2023 - Current

Senior Trainer

Tech Mahindra
12.2022 - 07.2023

Operations Head

Chai Bisket
12.2021 - 12.2022

Quality Analyst and Team Lead

Zen3 Info Solutions
07.2019 - 01.2020

Doctorate in Pharmacy (Pharma D) - Pharmaceutical Sciences

Chalapathi Institute of Pharmaceutical Sciences
04.2001 -

Operations Manager

CultFit-BeFit Gym
7 2020 - 1 2022
Chandana KotaManagement & Operations