CHANDANI SHAH
Ahmedabad
Summary
Dynamic Community Sales Manager at Regus with expertise in customer experience and facility coordination. Proven track record in converting leads into members and fostering vibrant communities. Skilled in vendor management and adept at leveraging social media for engagement. Committed to enhancing member satisfaction through effective communication and operational excellence.
Overview
7
7
years of professional experience
Work History
Community Sales Manager
Regus
Ahmedabad
03.2024 - Current
- Ensure smooth day-to-day operations of the coworking space.
- Coordinate with facility teams for maintenance, cleanliness, and security.
- Manage vendor relationships for office supplies, F&B, and other amenities.
- Conduct sales tours for prospective clients and convert leads into members.
- Act as the primary point of contact for members, ensuring a vibrant and engaging community.
- Address member concerns and provide a seamless customer experience.
Community Manager
Uncubate CoWorking
Ahmedabad
10.2023 - 12.2023
- Act as the primary point of contact for members, addressing their needs, providing assistance, and ensuring their overall satisfaction
- Foster a sense of community by organizing events and workshops to encourage interaction and collaboration among members
- Welcome new members, familiarize them with the space, and help them by introducing them to existing members and resources
- Oversee the day-to-day operations of the coworking space, including managing workspace logistics, ensuring cleanliness, and resolving any facility-related issues
- Maintain regular communication with members through social media, and in-person interactions
- Address conflicts or disputes among members professionally and effectively, ensuring a harmonious and respectful environment for everyone
- Handle administrative duties such as managing memberships, billing, maintaining records, and assisting with space-related inquiries
Administrator Assistant
Bonobology Media LLP
Ahmedabad
12.2022 - 05.2023
- Company Overview: Website: www.bonobology.com
- Managing operations of Website (www.bonobology.com)
- Manage the User Post and its tracking End to End and maintain the spreadsheets
- Update the daily/weekly/monthly reports of the website
- Drafting the user post on WordPress
- Website: www.bonobology.com
Admin & HR Executive
Lenditt Innovations & Technologies Pvt. Ltd.
Ahmedabad
05.2022 - 09.2022
- Maintained personnel records and updated internal databases to support document management
- Entered and maintained departmental records in company database
- Generated reports detailing findings and recommendations
- Developed and updated tracking spreadsheets for process monitoring and reporting
- End to End Hiring of Candidate
Admin Executive
Skinlab Clinic by Dr. Jamuna Pai
Ahmedabad
08.2020 - 11.2021
- Managing front desk of Skin Lab
- Communicating with the client and provide suggestions regarding treatment and forward it to the Doctor
- Answered Client phones and transferred it to appropriate Doctor
- Inventory Management and Client Booking Management
- Creating Daily/Weekly/Monthly report of Client Visit, Revenue and etc
Admin Manager
Neha's Fitness Studio
04.2019 - 07.2020
- Directed guests and appointments to fitness consultants to increase membership enrollments
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information
Customer Care Executive
MOTIF PVT LTD
04.2018 - 10.2018
- Communicated with customers to identify needs and expectations
Education
Post Graduation (CIDESCO) - Cosmetology
ISAS
Ahmedabad01.2019
PGDM - BEAUTY THERAPY
01.2018
B.Com -
GUJARAT UNIVERSITY
Ahmedabad01.2014
Skills
- Customer experience
- Facility coordination
- Sales management
- Vendor management
- WordPress
- Content Website Operations Management
- Community management
- Social Media Handles
- SEO Tools
- HR Operations
- Talent Acquisition
- End to End Recruitment
- Interview Scheduling
- Candidate Sourcing
- Employee Onboarding
- Salary Negotiation
- Pre and Post Joining Formalities
- Maintaining Employee Files
- Google Adsence
- Google Analytics
- Creating and Uploading Web Stories
Languages
Gujarati
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Community Sales Manager
Regus
03.2024 - Current
Community Manager
Uncubate CoWorking
10.2023 - 12.2023
Administrator Assistant
Bonobology Media LLP
12.2022 - 05.2023
Admin & HR Executive
Lenditt Innovations & Technologies Pvt. Ltd.
05.2022 - 09.2022
Admin Executive
Skinlab Clinic by Dr. Jamuna Pai
08.2020 - 11.2021
Admin Manager
Neha's Fitness Studio
04.2019 - 07.2020
Customer Care Executive
MOTIF PVT LTD
04.2018 - 10.2018
Post Graduation (CIDESCO) - Cosmetology
ISAS
PGDM - BEAUTY THERAPY
B.Com -
GUJARAT UNIVERSITY
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