Chandhini P
Chennai
Summary
To be an aspiring professional in today’s competitive world and to be able to deliver the business dynamics towards overall growth of the organization by putting all my best efforts and get the best practices in place for a my career.
Overview
11
11
years of professional experience
Work History
Travel Consultant
Omprime Technologies Pvt Limited
New Delhi
06.2022 - Current
- Provided customers with detailed information about travel destinations and packages.
- Developed customized travel plans to meet customer needs and preferences.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Resolved any issues related to travel plans and services.
- Responded promptly to customer inquiries via phone, email or in-person contact.
- Maintained an up-to-date knowledge of industry trends, seasonal promotions and available products.
- Processed payments from customers using a variety of methods such as credit cards, cash or checks.
- Tracked customer satisfaction ratings through surveys and feedback forms.
Senior Executive Ticketing
Roundtrip.in
01.2019 - 01.2021
- Taking care of all travel related things (Air ticket /train etc)
- Handling corporate clients regarding travel related queries
- Billing co-ordination to account teams
- Payment follow up with clients
Senior Counter Executive
Jaisurya Air Travels
01.2017 - 01.2019
- Taking care of all travel related things (Air ticket /train/hotel/visa/packages etc)
- Handling corporate clients regarding travel related queries
- Billing co-ordination to account teams
- Payment follow up with clients
Customer Services Executive
Spice jet Ltd
Chennai
01.2015 - 01.2017
- Company Overview: Chennai international airport
- Handling passengers & passengers issues
- Making fresh booking for passengers (Ticketing)
- Handling Complaints and irregularity
- Chennai international airport
Customer Service Agent
Bhadra International India pvtLtd
Chennai
01.2014 - 01.2015
- Company Overview: Dedicated for Lufthansa German airlines
- Handling passengers
- Handling visa documents
- Undergone Schengen visa, Us Visa Training
- Dedicated for Lufthansa German airlines
Education
Diploma - aviation, hospitality and travel management
Frankfinn Institute of air hostess training
Chennai01.2014
B.com -
Chellammal College for woman’s
Chennai01.2014
Fluent English course - hospitality management
Sunsea International College
01.2013
HSC -
A.J.S Nidhi Hr. Sec. School
Chennai01.2011
SSLC -
A.J.S Nidhi Hr. Sec. School
Chennai01.2009
Skills
- WINDOWS XP
- WINDOWS 7
- WINDOWS 8
- MS DOS
- EXCEL
- POWERPOINT
- Positive approach in work
- Ability to move freely with people
- Self-confident
- Hard Working
- Fast Learner
- Situation handling
Accomplishments
- Won prizes for project works at school
- Sharing time and knowledge with tsunami affected children at S.E.E.D camp in Cuddalore
- 100% attendance in schools
- University zonal level matches for shuttle badminton, volleyball, throwball
Languages
- English
- Tamil
- Marathi
Personal Information
- Father's Name: N. Panchapakesan (Late)
- Spouse's Name: A. Balasubramanian
- Date of Birth: 08/07/93
Course
Fluent English Course for Hospitality Management, Sunsea International College, 2013
Roles And Responsibilities
- Bhadra International India Pvt Ltd, Handling passengers, Handling visa documents, Undergone Schengen visa, US Visa Training
- Spice Jet Ltd, Handling passengers & passenger issues, Making fresh booking for passengers (Ticketing), Handling complaints and irregularity
- Jaisurya Air Travels, Taking care of all travel related things (Air ticket/train/hotel/visa/packages etc), Handling corporate clients regarding travel related queries, Billing coordination to account teams, Payment follow up with clients
- Roundtrip.in, Taking care of all travel related things (Air ticket/train etc), Handling corporate clients regarding travel related queries, Billing coordination to account teams, Payment follow up with clients
Extracurricular Activities
Involved in various National Service Scheme (NSS) events, welfare activities and camps conducted in our college Participated as Volunteer in the local bodies’ election process Participated in Blood donation camps
Hobbies and Interests
- Gardening
- Photography
- Listening music
Disclaimer
I hereby declare that the information furnished above are true to the best of my knowledge.
Timeline
Travel Consultant
Omprime Technologies Pvt Limited
06.2022 - Current
Senior Executive Ticketing
Roundtrip.in
01.2019 - 01.2021
Senior Counter Executive
Jaisurya Air Travels
01.2017 - 01.2019
Customer Services Executive
Spice jet Ltd
01.2015 - 01.2017
Customer Service Agent
Bhadra International India pvtLtd
01.2014 - 01.2015
Diploma - aviation, hospitality and travel management
Frankfinn Institute of air hostess training
B.com -
Chellammal College for woman’s
Fluent English course - hospitality management
Sunsea International College
HSC -
A.J.S Nidhi Hr. Sec. School
SSLC -
A.J.S Nidhi Hr. Sec. School
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