Chandran Udhayasuriyan

Experienced in Epicor ERP with 19 years of expertise in Implementation, Support, and Project Management. Strong focus on Manufacturing and Supply Chain with exceptional skills in system configuration, stakeholder management, and Go-Live/Post go-live support. Able to navigate complex projects and deliver successful outcomes.

• Date of Birth: 06/18/86
• Nationality: Indian
• Marital Status: Married

• Maximo Application Suite Sales Foundation, IBM, 09/07/25
• Maximo Visual Inspection Sales Intermediate, IBM, 09/07/25

• Manage full-cycle ERP Projects from Planning to Post go-live Hypercare.
• Defined and tracked project milestones, risk logs, and Change Requests.
• Delivered structured support including L1/L2/L3 trouble shooting and resolution.
• Monitored ticket queues, coordinated with technical teams for issue resolution, and ensured SLA adherence
• Provided regular updates to stakeholders on project status and support metrics
• Ensured timely Reporting, Sprint Planning, Stand-ups with cross-functional stakeholders.
• Handled User incidents, configuration changes, UAT coordination, and regression testing.
• Acted as a liaison between business teams and IT support for seamless issue resolution.
• Created SOP's, Process flows, and handover for internal and client use,