Chandraprabha prasad
Bengaluru
Summary
IT Delivery/Project/Program Manager with over 13 years of experience in managing large-scale IT projects and programs. Expertise in requirement gathering, financial analysis, and comprehensive project management. Proven ability to communicate effectively with both technology and business teams to drive project success.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Engineering Program Manager
Apple
Bangalore
02.2022 - Current
- Managed six projects from planning to delivery within a portfolio of over 40 members and a budget exceeding $10 million.
- Directed cross-functional teams to achieve strategic objectives across multiple initiatives.
- Established agile processes to enhance productivity and execution efficiency.
- Standardized agile methodologies, ensuring consistency and upholding quality standards throughout the program.
- Analyzed diverse data sources to identify opportunities for process improvements.
- Created comprehensive timelines for feature launches, ensuring all components completed on schedule.
- Facilitated product transition from proof of concept to beta and production readiness.
- Collaborated with Quality Engineering to optimize automation processes, achieving zero PVT defects.
Program Delivery Manager
DemandMatrix Inc, A DemandBase Company
Pune
01.2019 - 01.2022
- Established effective processes and team structure, leading 20+ member delivery teams to enhance efficiency by 30% and increase revenue from $1.5M to $3M.
- Led cross-functional teams to enhance delivery processes and client satisfaction.
- Achieved 100% client renewals for two years through streamlined onboarding and strengthened enterprise account relationships.
- Implemented Agile processes from the ground up, training team members and configuring JIRA to facilitate smooth transitions and defined workflows.
- Conceptualized quality check processes, driving automation testing to reduce delivery time by 25% and significantly cut costs.
- Managed comprehensive project management tasks, including planning, resource forecasting, execution, budgeting, financial analysis, and risk mitigation.
- Drove initiatives to identify product issues, automating patterns and addressing them to decrease quality issues by 40%.
- Oversaw in-house product management, effectively planning and executing the product roadmap.
Project Manager
Indegene Pvt. Ltd.
Bengaluru
02.2018 - 12.2018
- Leading a team of 20 in the service center to deliver websites for the Amgen Europe region.
- Requirement-gathering discussions with clients and liaising with the team for the feasibility analysis, requirement documentation.
- Implemented and set up the agile methodology, processes, and Jira training from scratch for the team, which significantly improved operational and team productivity efficiency. It also helped in fostering the client relationship.
- Handle end-to-end project management to ensure smooth delivery: project and budget planning, resource planning, project scheduling, project execution, sprint planning, Scrum Master for Scrum, coordinate between onsite and offshore teams, task allocation, risk management, change management, and release management.
- Leading and guiding the proofing and testing team. Comply with the medical regulations, and ensure 100% compliance.
- Tracking project milestones and deliverables, and proactive issue prevention by identifying and highlighting risks before they materialize. Manage the communication plan within the team and with the clients.
- Preparing and continuously monitoring the demand forecast versus actual performance in terms of website deliveries, KPIs like first-time right, on-time delivery, customer satisfaction, financial analysis, and resource utilization.
- With effective project and resource planning and execution, we released seven websites in a month, helping to establish new customer relationships and strengthen existing ones, and generate more demand.
Project Manager
Webcubator Technologies
Pune
07.2016 - 01.2018
- Work across the organization with the leadership team to design and execute the project delivery process, liaise with stakeholders across the Design, Development, and Testing teams, and ensure the end-to-end delivery of projects.
- Handle a team of 20 people; end-to-end project and product management to ensure smooth project delivery; project and budget planning; project scheduling; project execution; product backlog sprint planning; Scrum Master cum product owner for Scrum; coordinate between onsite and offshore teams; task allocation; risk management; change management; and release management. Mentoring new team members and heading training programs.
- Monitor and control accounts' progress with various analyses – financial, operational, resource management, project planning, and implementation.
- Client relationship management, understanding the business requirements, documenting the functional or business requirements, user stories, software requirement specifications, use cases, project tracker, business logic document, business proposal documents, and SOWs, client demos, and presentations.
- Lead and plan product development, wireframing, strategizing, and execution.
- Leading and guiding the quality assurance team with the test plan and execution. Performing user acceptance testing.
Senior Executive
Mu Sigma Inc
Bangalore
04.2015 - 06.2016
- Requirement gathering by analyzing client needs, and liaison between onsite and offshore teams.
- Worked closely with subgroups for internal project management to ensure smooth delivery: PM Tool, developing project plan, SDLC execution, sprint planning, and Scrum Master for Scrum calls. Played an instrumental role in setting up the agile process from scratch in the team. Along with contributing to various brainstorming sessions with teams—operational, project management, launch analysis, etc.
- Worked with senior management to monitor and control account progress with various analyses: financial, operational, resource management, monthly sales forecasts vs. actuals, cost and budgeting, and revenue analysis.
- Drive organization-level initiatives, driving better communication, customer satisfaction surveys, etc.
- Responsible for training the team and knowledge management.
Software Engineer
HCL technologies
Bangalore
08.2012 - 03.2015
- Collecting, understanding, and transmitting requirements for the project as a liaison between the onsite and offshore teams. Prepare the business requirement document, user stories, user documentation, and be an active participant in scrum calls.
- Automation Testing: Developed a project for automating test cases using the QTP testing tool with VB scripting.
- Coordinated project-related delivery activities and engagement performance tracking.
- Worked with HCL senior management to monitor and control account progress with various analyses at the delivery end: financial planning and analysis, budgeting, variance analysis, forecasting, billing, risk/issue management, stakeholder management, and tracking progress on implementation initiatives and EE/EN/NN accounts strategy. Point of contact for all the teams and delivery, i.e., Sales, HR, Quality, Operations, and Resource Management.
- To execute the resource management plan (resource planning, onboarding, SR management, training facilitation, and resource release, manpower demand and supply analysis).
- To collect, collate, analyze, and publish program reports to various stakeholders. Reports include: monthly financial reports, budget tracking, internal projects tracking, SDU/LOB reports/AHM PPTs, and business opportunities reports.
Education
MBA - Business Administration
Narsee Monji Institute of Management (NMIMS)
Mumbai01.2020
BE - Computer Science
PES School of Engineering
Bangalore01.2012
Skills
- Project Lifecycle Management
- Strategic Planning & Execution
- Risk Assessment & Mitigation
- Scope, Cost, and Schedule Management
- Resource Allocation & Optimization
- Stakeholder Management
- Change Control & Configuration Management
- Performance Metrics & KPIs
- Quality Assurance & Continuous Improvement
- Project Governance & Compliance
- Product Development Lifecycle (PDLC)
- Process Optimization & Automation
- Agile / Scrum / Kanban
- Waterfall / Hybrid Project Delivery
- Budgeting & Financial Forecasting
- Cost Reduction & ROI Optimization
- JIRA / Confluence / Radar
- Excel (Advanced)
- Analytical Thinking & Problem Solving
- Adaptability & Agility
- Strategic Communication
- Time Management & Prioritization
- Innovation & Continuous Learning
- Customer Focus & Relationship Building
- Cross-functional leadership
AWARDS
- Outstanding performer for FY 2012-2013 and 2013-2014 in HCL Technologies, making me part of O2 League
- Outstanding performer for the year FY 2016-2017 in Webcubator Technologies
- Received Wizard of the Week and Live Wire Award in the month of March 2018 at Indegene Pvt Ltd for setting up Agile and meeting customer expectations
- Received the Star Performer Award in July 2019 in DemandMatrix
Certification
Certified PMP by PMI Institute
Timeline
Engineering Program Manager
Apple
02.2022 - Current
Program Delivery Manager
DemandMatrix Inc, A DemandBase Company
01.2019 - 01.2022
Project Manager
Indegene Pvt. Ltd.
02.2018 - 12.2018
Project Manager
Webcubator Technologies
07.2016 - 01.2018
Senior Executive
Mu Sigma Inc
04.2015 - 06.2016
Software Engineer
HCL technologies
08.2012 - 03.2015
MBA - Business Administration
Narsee Monji Institute of Management (NMIMS)
BE - Computer Science
PES School of Engineering