Kudupudi Venkatadurgarao
Bheemana Palli
Summary
Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of the branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Branch Manager
icici bank
Ongole
09.2026 - Current
- Delivered YoY targets and drove growth of fee and non-fee income products.
- Achieved business objectives for branch by meeting value, productivity, and volume metrics.
- Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels..
- Guided sales and operations teams to improve performance and collaboration.
- Enhanced standards of service delivery and customer service to improve client satisfaction.
- Managed overall productivity and morale of branch personnel to foster a motivated and effective team.
- Managed ICICI Bank branch operations and daily customer service workflows.
- Ensuring Quality Parameters across Service Span and Other Deliverables.
- Reviewed loan applications and coordinated credit processing with teams.
Manager (Band-I)
ICICI Bank Ltd
01.2023 - Current
- Oversaw operations at Central Processing Centre in Hyderabad, streamlining workflows to improve efficiency.
- Prepared business requirements document (BRD) and coordinated user acceptance testing (UAT) with product team to align project deliverables.
- Trained new staff on processes and responsibilities to enhance operational efficiency.
- Collaborated with RPA team to implement robotic processes, reducing manual work.
- Processed all customer requests raised by the branch within the TAT with a high percentage of FTR.
- Conducted acceptance, scrutiny, and verification of KYC and other documents for account opening under different CASA/Sole Proprietorship products in compliance with RBI guidelines and circulars.
- Trained new staff on processes and responsibilities, improving onboarding and operational readiness.
Deputy Manager
HDFC Bank Ltd
07.2022 - 12.2022
- PBGL Is equally responsible for portfolio management by acquisition of new portfolio customers.
- Strengthened customer relationships by cross-selling tailored products and services.
- Acquired family accounts and deepened relationships, resulting in increased account holdings.
- Explored service options to enhance customer experience and was the dedicated point of contact for these customers.
- Generated repayment schedules and updated payment details in accordance with straight through process/non-straight through process.
- Stored gold packets following established guidelines to ensure security.
- Managed vouchers and records according to set guidelines for accuracy.
- Provided personalized banking services in Hyderabad, fostering strong client relationships.
General banking operations
INDUSIND BANK LTD
08.2021 - 06.2022
- Loan against Gold Jewellery Operations Loan Application Form checking as per laid down guidelines.
- Know Your Customer checking as per bank's KYC Policy.
- Ensure proper inputting of data in Loan Origination System.
- Generated repayment schedules and updated payment details according to established processes.
- To ensure system Security Investigate customer complaints and analyze, send response and resolve the same under intimation to seniors.
- Liaised with internal customers to resolve operational issues efficiently.
- Monitored suspense and general ledger accounts to ensure accuracy.
- Managed gold loan processing operations to ensure efficiency and compliance with regulations.
Audit Executive
Muthoot Finance Limited
08.2016 - 08.2021
- Executed internal audit engagements professionally and objectively in support of the annual audit plan.
- Execute audit testing to ensure audit fieldwork is focused on right areas and documentation meets high quality standards.
- Executed internal audit engagements to evaluate compliance and risk management in alignment with annual audit plan.
- Managed information gathering and audit processes, preparing targeted reports that informed audit findings and actionable recommendations.
- Coordinated scheduling and planning for corrective actions, streamlining workflow processes to enhance overall operational efficiency.
- Provide feedback to Audit Manager and Audit team with progress and observations raised during the audit by communicating honestly, frequently and effectively.
- Verified gold ornaments and transactions across all branches, ensuring accuracy in cash books and ledgers while reviewing finance requirements and verifying financial records.
- Oversaw staff attendance and punctuality to ensure adherence to company policies.
- Conducted training sessions for newly recruited staff to ensure comprehensive onboarding.
Education
B.sc - Mathematics and Computer Science
ANDHRA UNIVERSITY
AmalapuramBoard Intermediate -
Vidyanidhi Junior college
AmalapuramS S C -
S S R Z ph School
BheemanapalliSkills
- Branch management
- CASA product sales
- Banking Operations
- Credit assessment
- Team leadership
Present Address
Sree teja elegant enclave, Patancheruvu
Permanent Address
Sree teja elegant enclave, Patancheruvu
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Education Credentials
Sree teja elegant enclave, Patancheruvu
Personal Information
Sree teja elegant enclave, Patancheruvu
Languages
English
Professional
Telugu
Professional
Timeline
Branch Manager
icici bank
09.2026 - Current
Manager (Band-I)
ICICI Bank Ltd
01.2023 - Current
Deputy Manager
HDFC Bank Ltd
07.2022 - 12.2022
General banking operations
INDUSIND BANK LTD
08.2021 - 06.2022
Audit Executive
Muthoot Finance Limited
08.2016 - 08.2021
B.sc - Mathematics and Computer Science
ANDHRA UNIVERSITY
Board Intermediate -
Vidyanidhi Junior college
S S C -
S S R Z ph School