CHANDRASHEKAR

• Handling complete night last mile operations, and managing
• 16 Assistant store managers, 4 dark store
  managers, 69 hubs in charge and 72 Milk segregator's with 680 delivery executives.
• Handling 78k milk Qty and 100% Milk deliveries across all over bengaluru.
• Ensure all ops metrics should driver smoothly Net milk FR 99.8%, Otd 98% at 7AM, Complaints 1.3% QG

(Team Member -Training Ace: 22months) (Training Ace-Associate Manager: 9months) (Associate Manager- Asst Manager: 18months) (Asst Manager- Senior Asst Manager: 24months) (Restaurant Manager – Aug 2022 to April 2024)
• Running Operation with Smooth Appropriate man power with efficiency
• Complete Restaurant operational requirements by scheduling & assigning employees following up on work results
• Manage all controllable costs to keep operations profitable & Analyse sales figures forecast future sales

• Ensure my Guest need to be satisfied by speed of Service & product Quality

• Maintaining Restaurant Staff job results by coaching & disciplining employees planning monitoring Appraising Job results

• Manages the collection of sales data and key performance index

• Inventory management.

[LMT Team and Hub In-charge]

• Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & sales targets.

• To proactively maintain regular engagement with key client contacts in line with client expectations.

• Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures

• Responsible for the development of the operational talent pool by optimizing the skills of the existing team, in partnership with our internal recruitment teams to attract the very best external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is recognized.