Chandra Shekhar Reddy Nandikonda
Hyderabad
Summary
Certified PSM-I professional with expertise in project management and stakeholder communication. PMO Analyst recognized for high productivity and efficiency in task completion. At Deloitte, developed project schedules and ensured timely delivery, enhancing quality standards objectives. Have expertise in project management and tracking tools such as MS Project, Smartsheet, Enterprise JIRA and ECON.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PMO Analyst
Deloitte USI
Hyderabad
03.2022 - Current
- I progressed from a PM Tools Support Analyst to a PMO Analyst, gaining hands-on experience in project management operations, tool administration, and process optimization. This dual-role exposure enabled me to support project teams, streamline workflows, and contribute to organizational project governance.
- Developed detailed project schedules using project management tools, such as Smartsheets and MPP.
- Managed stakeholder communication to keep all parties informed of progress.
- Saved 30+ hours of effort per month by developing multiple automated dashboards, heat maps, and reports on Smartsheet for high-level progress monitoring by leadership, largely minimizing the need for manual intervention.
- Conducted multiple deep-dive sessions with the project teams during the build and testing phases to understand the blockers and delay causes, hence supporting an accelerated rate of incident solving.
- Ensured the correct reflection of project progress status by connecting with workstream leaders and gathering insights.
- Responsible for project management activities, such as requirements gathering via client meetings, monitoring the daily progress, and regular reporting of the same to senior leadership through reports and project review meetings.
IT Analyst
Kelly Services India Private Limited (for Deloitte)
Hyderabad
03.2021 - 03.2022
- Provided user support and training for software applications.
- Provided support to end-users in troubleshooting application issues.
- Identified areas of improvement in existing systems and proposed changes accordingly.
Customer Service Associate
Amazon
Hyderabad
06.2020 - 12.2020
- Handled customer complaints effectively, ensuring prompt resolutions and positive experiences.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
Education
B.Tech - Mechanical Engineering
Hyderabad Institute of Technology And Management
Hyderabad03-2014
Skills
- PSM-I Certified
- Project management
- Stakeholder communication
- Project scheduling
- Quality assurance
- Agile methodologies
Accomplishments
- Received APPLAUSE award for zero unplanned time-off hours for 2023 and 2024
- Received five SPOT awards, including one for my very first project, for my ability to work independently and collaborate with the project team to clarify any ambiguous items
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Certification
- Professional Scrum Master I from Scrum.org, issued in May 2025
Timeline
PMO Analyst
Deloitte USI
03.2022 - Current
IT Analyst
Kelly Services India Private Limited (for Deloitte)
03.2021 - 03.2022
Customer Service Associate
Amazon
06.2020 - 12.2020
B.Tech - Mechanical Engineering
Hyderabad Institute of Technology And Management
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