Chandrika P
Hyderabad
Overview
8
8
years of professional experience
Work History
Senior Manager - Social Media Strategy & Business
Vr Tyre Cycle
Melbourne
02.2023 - 02.2025
- Led business development strategies, driving a 20% increase in revenue, and expanding market reach by 15% over two years.
- Managed and nurtured client relationships, maintaining an average customer satisfaction score of 95%.
- Developed and executed operational strategies, leading to a 30% improvement in team efficiency.
Analyzed business performance data, providing. - Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Implemented quality control measures to uphold company standards.
- Developed and implemented strategic business plans to drive growth and profitability.
- Conducted performance reviews and provided feedback to direct reports for career development.
Manager - Social Media Strategy & Business
Byjus
Bengaluru
05.2018 - 11.2022
- Designed and implemented comprehensive social media strategies, boosting brand visibility by 40%, and increasing audience engagement by 25%.
- Led cross-functional teams of marketing, content, and design to ensure seamless alignment between business strategies and social media campaigns.
- Utilized analytics tools to optimize social media content, resulting in a 20% increase in lead generation from social channels.
- Directed business excellence initiatives, driving improvements in internal processes, and enhancing operational efficiency by 15%.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Associate - Social Media Strategy & Business
Amazon
Hyderabad
07.2017 - 06.2018
- Analyzed process efficiency, resulting in actionable recommendations that improved operational workflows by 10%.
- Compiled and presented monthly production reports to senior management, highlighting key performance metrics and trends.
- Suggested and implemented process improvements that increased team productivity.
Education
Bachelor of Engineering - Computer Science
Methodist College of Engineering
Hyderabad 02-2013
Skills
- Social media strategy
- Data analysis
- Client relationship management
- Project management
- Business development
- Performance metrics
- Content creation
- Operational efficiency
- Team leadership
- Partnership development
- Employee mentoring
- Documentation and reporting
- Sales channel analytics
- CRM Tools: Salesforce, HubSpot
- Design and Content Tools: Canva, Adobe Photoshop
- Microsoft Office, Google Workspace, Excel
Languages
telugu
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Timeline
Senior Manager - Social Media Strategy & Business
Vr Tyre Cycle
02.2023 - 02.2025
Manager - Social Media Strategy & Business
Byjus
05.2018 - 11.2022
Associate - Social Media Strategy & Business
Amazon
07.2017 - 06.2018
Bachelor of Engineering - Computer Science
Methodist College of Engineering