Chandrika Palai B
Chennai
Summary
Problem solver, innovator, ownership.
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Tata Communications Limited
Chennai
05.2025 - Current
- Conducted internal ISO 27001 audits to ensure compliance with information security standards.
- Analyzed performance data to identify opportunities for process improvements and efficiency gains.
- Oversaw adherence to company policies and industry regulations during daily operations.
- Prioritized tasks to efficiently meet service goals while upholding quality standards.
- Executed Business Continuity Management System audit activities to maintain operational resilience.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Managed budgets and resource allocations for various departmental initiatives.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
SECURITY OFFICER
Hero Moto Corp Limited
Tirupati
04.2023 - 05.2024
- Reported policy violations and irregularities to appropriate authorities.
- Patrolled property and monitored surveillance systems to ensure personnel safety.
- Investigated security breaches and incidents to uphold safety protocols.
- Managed traffic flow by directing driver movements during peak hours.
- Documented observations and activities in comprehensive reports.
- Conducted witness interviews and collected signatures for incident verification.
- Monitored building controls to maintain a safe, compliant environment.
- Coordinated with vendors for installations and maintained security SOP documentation.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Monitored premises and recorded activity in daily officer reports.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Collaborated with management to develop improved security policies and practices.
- Assisted in training new security personnel on protocols and procedures at the facility.
Security Specialist and Process Assistant
Amazon Seller Service
Puduvoyal
06.2019 - 03.2023
- Analyzed root causes of problems through thorough investigations within policy frameworks.
- Crafted management action plans targeting process improvements for operational efficiency.
- Implemented corrective and preventive measures focused on shrink reduction effectiveness.
- Tracked high-value inventory losses while monitoring weekly adjustment patterns.
- Recovered theft-related products by updating Code5 documentation and reporting findings.
- Performed orphan audits under ICQA standards to maintain inventory integrity.
- Verified missing items from inbound cases through meticulous PO investigations.
- Oversaw customer shipment conditions, leveraging CCTV footage for support.
- Conducted routine inspections to identify potential security risks and vulnerabilities.
- Monitored security systems to ensure safe operations for Amazon Seller Services.
- Allocated labor, led meetings, and assigned job duties to support daily management functions.
- Communicated with internal and external suppliers to ensure smooth operational flow.
- Tracked attendance and enforced policies while avoiding disciplinary measures.
- Trained associates on floor operations, ensuring compliance with standard operating procedures.
- Participated in Operational Excellence initiatives to improve departmental performance.
- Monitored workflow and production goals to align team efforts with targets.
- Identified safety hazards and coached associates on safe work practices.
- Conducted safety and quality Gemba walks throughout warehouse to maintain standards.
Education
Bachelor of Computer Application -
R.B Gothi Jain Women's College (University of Madras)
04.2019
Skills
- Microsoft Office proficiency
- Internal auditing
- Performance analysis
- Budget management
- Compliance monitoring
- Business continuity
- Process improvement
- Risk assessment
- Team leadership
- Effective communication
- Conflict resolution
- Succession planning
- Safety protocol adherence
- Team motivation
Accomplishments
- Successful implementation of the Drone Patrolling System
- Implemented Hydraulic Man lifter at Hero Motocorp.
- Recovered INR 37L from a mobile theft case by diving deep into the negative deviation while stowing the product
- Prevented loss in THOR by recovering INR 15 lakh, which was moved along with scrap
- Separated 15 AAs for the case of theft, and also tied up with the LM/MM 5 theft cases, and recovered INR 1.5L product from the AAs
- Best Employee Award
Hobbies and Interests
- Web designing
- Sketching
- Singing
Projects
Negative Adjustment (Transshipment case) and CODE5 Analysis, Root cause analysis for negative adjustment and process deviation and identifying the theft and loopholes in process. HRV Outside HVA, To overcome high risk value flagging and stowing errors and dive deep on stow errors and loopholes to trend matrix green. Orphan Recovery, Closely working along with Customer-return to streamline the process and prevent the loss by recovering customer shipments moved to orphan worth of 25L. Transaction Risk Management System, Recently a project on Transaction Risk Management system, which reduced the cases count from 200 to 0 and also streamlined the process. Security Functional Dashboard Creation, To monitor the security daily functions and update created a Dynamic Functional Dashboard to simplify the process.
Personal Information
- Date of Birth: 02/25/97
- Marital Status: Married
Languages
Odia
First Language
Tamil
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
English
Advanced (C1)
C1
Timeline
Assistant Manager
Tata Communications Limited
05.2025 - Current
SECURITY OFFICER
Hero Moto Corp Limited
04.2023 - 05.2024
Security Specialist and Process Assistant
Amazon Seller Service
06.2019 - 03.2023
Bachelor of Computer Application -
R.B Gothi Jain Women's College (University of Madras)
Similar Profiles
Jegadeeswaran CJegadeeswaran C
Security Design Consultant-Service Engineering at Novamesh Limited (Tata Communications Limited)Security Design Consultant-Service Engineering at Novamesh Limited (Tata Communications Limited)
Ajay MAjay M
Assistant Manager at Tata Communications Limited / Novamesh LimitedAssistant Manager at Tata Communications Limited / Novamesh Limited
DHARANI JDHARANI J
Senior Network Engineer at TATA COMMUNICATIONS LIMITED / Novamesh Private LimitedSenior Network Engineer at TATA COMMUNICATIONS LIMITED / Novamesh Private Limited
Nageshvar ShindeNageshvar Shinde
Executive at Tata Communications LimitedExecutive at Tata Communications Limited
Ranjitha KolanginathanRanjitha Kolanginathan
Lead Consultant at Virtusa Consulting ServicesLead Consultant at Virtusa Consulting Services