Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Chandrima Chakraborty

Chandrima Chakraborty

Client Due Diligence Officer
Bangalore

Summary

Currently working as a Client Due Diligence Officer in HSBC with a strong background in finance proficient in compliance, reporting and process improvements. Highly organized and proactive with top communication and planning strengths. Flexible to adapt under any circumstances/ relevant job role offering 5 years of related experience in business operations.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
4
4
Languages

Work History

Client Due Diligence Officer

HSBC
04.2023 - Current
  • Adjusted end-to-end KYC process needs to align with workforce capabilities.
  • Educated staff on anti-money laundering and financial crimes to escalate concerns to senior members of PSR team.
  • Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.
  • Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
  • Reviewed new prospect KYC documents to meet requirements and determine business model risk.
  • Supported KYC processes for prospective and existing customers.
  • Determined customer risk ratings based on analysis and research findings.
  • Researched and interpreted corporate documentation to determine business and ownership structure.
  • Facilitated communication with onboarding team to gather information and onboarding documentation.
  • Consulted with compliance department to create regulatory reports.
  • Conducted thorough reviews for high risk clients based on stratified risk level guidelines.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making. Gathered, organized and input information into digital database.

Senior Associate

Wipro
07.2019 - 04.2023
  • Assigned tasks to lower-level personnel based on qualifications and skills set.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Served as liaison, facilitating communication between management and associates.
  • Setting up the bank accounts by following U.S compliances such as the US Patriot act and the BSA Act.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Using tools such as Lexis Nexus , GIACT etc to determine the legitimacy of business.
  • Pre transaction monitoring of the bank accounts of individuals and business before onboarding them.
  • Screening the individuals and authorized representatives against the SDN list as per OFAC.
  • Trained new joiners and preformed internal checks in order to improve their performance.


Education

Proffessional Course - Cost And Management Accounting

Institute of Cost&Management Accountants of India
Bangalore
05.2009 - 05.2010

Honours in Accounting And Finance - Commerce

Guru Charan College
Silchar
05.2010 - 06.2012

Higher Secondary - Accountancy And Business

Ramanuj Gupta Junior College
Silchar, Assam
07.2012 - 07.2015

Matriculation - Academics

St. Agnes High School
Haflong, Assam
Current -

Skills

    Anti money laundering, Complaince, End -to - end Kyc analysis, Client management, Risk analysis, Fraud prevention

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Certification

SAP FICO

Accomplishments

  • Awarded as the best performer of the year twice in WIPRO
  • Zero unscheduled absenteeism.
  • Quality improvement from 92% - 98%
  • Reduction in TAT from 15 business days to 8 business days.
  • Appraisal from Managers and customers

Timeline

Matriculation - Academics

St. Agnes High School
Current -

Online certification in anti money laundering

01-2024

Client Due Diligence Officer

HSBC
04.2023 - Current

SAP FICO

08-2022

Senior Associate

Wipro
07.2019 - 04.2023

Higher Secondary - Accountancy And Business

Ramanuj Gupta Junior College
07.2012 - 07.2015

Honours in Accounting And Finance - Commerce

Guru Charan College
05.2010 - 06.2012

Proffessional Course - Cost And Management Accounting

Institute of Cost&Management Accountants of India
05.2009 - 05.2010

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Chandrima ChakrabortyClient Due Diligence Officer