Chandrima Das
Kolkata
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Proven track record of providing valuable insights, guidance, and solutions to complex problems. Strong analytical and communication skills, with a passion for sharing expertise and driving excellence in the field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Subject Matter Specialist
BT Eserve
Kolkata
10.2023 - Current
- Facilitated communication between trainers across multiple regions to share ideas and expertise.
- Provided support to users on how to use the basic features of the SAP EHSM application suite.
- Provided technical expertise in selecting appropriate technologies for developing products.
- Developed and implemented policies, procedures, and processes related to procure-to-pay activities.
- Provided guidance and support to stakeholders in the implementation of new procure-to-pay systems.
- Designed training programs for staff on procure-to-pay best practices.
Associate
BT Eserve Ltd.
Kolkata
06.2022 - 10.2023
- Tracked service requests through a ticketing system such as Remedy or Service Now.
- Configured network settings for computers and connected them to the company's local area network.
- Provided expertise and guidance to clients regarding SAP modules such as FI, CO, MM, SD, HR, and PP.
- Assisted in troubleshooting and resolving technical issues with the SAP system.
- Managed end-to-end testing activities for software development projects.
Associate
Wipro Ltd
Kolkata
12.2020 - 06.2022
- Trained new associates on operations, policies, and procedures.
- Tracked service requests through a ticketing system such as Remedy or Service Now.
- Reviewed and monitored large-scale customer transactions for potential money laundering activity.
- Identified, investigated and reported on suspicious financial activity to the relevant authorities.
- Performed regular reviews of customer profiles and transaction histories for potential risks.
- Developed audit plans based on client needs, risk assessment and regulatory requirements.
- Reviewed internal controls for compliance with applicable laws and regulations.
Education
Bachelor in Commerce - Accounting And Finance
City College (Amherst Street)
Kolkata07-2020
High School Diploma -
Shantinagar Vidyamandir
Asansol06-2017
Skills
- Research abilities
- Strong analytical skills
- Training and mentoring
- Research capabilities
- Strategic Thinking
- Project Planning
- Team Collaboration
- Multitasking
- Purchase Order Management
- Lean Six Sigma
- Strategic Sourcing
- Cost-reduction strategies
- SQL knowledge
- Data Analytics
- Regulatory knowledge
Certification
- AML KYC Certification through Udemy
- Complete SQL Training & Certification
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
French
Beginner (A1)
A1
Volunteer Experience
- BT Kolkata CSR
Role: Volunteer Coordinator
Duration: October 2022 - Present
Contributions: Organized food drives and managed volunteer schedules. Assisted in the rescue and treatment of stray animals, organized awareness campaigns. Provided companionship to elderly residents, assisted with daily activities, and organized recreational events.
Affiliations
- Traveler- Travel experiences and shared insights on a personal blog, improving writing and storytelling skills.
- Neighborhood Clean-Up Organizer- Led community clean-up events, promoting environmental awareness and community spirit.
- Gardening- Maintained a home garden, growing a variety of plants and vegetables, and learning about sustainable practices.
Timeline
Subject Matter Specialist
BT Eserve
10.2023 - Current
Associate
BT Eserve Ltd.
06.2022 - 10.2023
Associate
Wipro Ltd
12.2020 - 06.2022
Bachelor in Commerce - Accounting And Finance
City College (Amherst Street)
High School Diploma -
Shantinagar Vidyamandir
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