Hi, I’m
Channamallappa Hugar
Bengaluru,Karnataka
Summary
Enthusiastic and motivated individual with a strong interest in cloud computing, specifically AWS. Eager to pursue a career in cloud support, utilizing foundational knowledge and a passion for learning and problem-solving. Seeking an entry-level position in cloud support to contribute to a dynamic team's success. Proficient in Linux and experienced in Patch Updates.
Overview
3
years of professional experience
1
Certification
Work History
Srijan Spectrum Pvt. Ltd
IT Support Engineer
2022.01 - Current (2 years & 8 months)
Job overview
- Provide advanced technical support to end-users, resolving complex issues related to operating systems, applications, and network infrastructure
- Analyze and diagnose escalated technical problems, utilizing troubleshooting techniques and tools to identify root causes and implement solutions
- Assist in the development and implementation of IT policies, procedures, and best practices to optimize system performance and security.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
DST Technologies PVT.LTD
Desktop Support Engineer
2021.08 - 2022.12 (1 year & 4 months)
Job overview
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Configured hardware, devices, and software to set up work stations for employees.
Education
KLS Gogte Institute of Technology, Visvesvaraya Technological University , Belgaum
Bachelor of Engineering
09.2021
Skills
- Operating Systems: Linux (CentOS, Ubuntu), Windows Server
- Configuration Management: Ansible
- Monitoring Tools: Nagios,
- Virtualization: VMware, VirtualBox
- Cloud Platforms: AWS, Azure
- Networking: TCP/IP, DNS, DHCP
- Linux
Certification
- AWS SOLUTIONS ARCHITECT ASSOCIATE
- AWS DEVOPS ENGINEER
Languages
English
Kannada
Hindi
Projects
- Implemented patch management processes to keep systems up-to-date with the latest security patches and updates.
- Monitored system performance using tools like Nagios and Zabbix, proactively addressing issues before they impacted users.
- Cloud-Native E-commerce Application Deployment: Designed, implemented, and deployed a cloud-native e-commerce application on AWS, showcasing proficiency in various AWS services and best practices.
Timeline
IT Support Engineer
Srijan Spectrum Pvt. Ltd
2022.01 - Current (2 years & 8 months)
Desktop Support Engineer
DST Technologies PVT.LTD
2021.08 - 2022.12 (1 year & 4 months)
KLS Gogte Institute of Technology, Visvesvaraya Technological University
Bachelor of Engineering
- AWS SOLUTIONS ARCHITECT ASSOCIATE
- AWS DEVOPS ENGINEER
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