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Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers Skill with CRM systems paired with outstanding active listening and multitasking abilities. Skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

A result and technology driven professional with 11 years of experience in Design & development of Machine design. Domain: Packaging, assembly automations & Material Handling, Pick & place. AREAS OF EXPERTIS Role & responsibility Machine Specification finalization (Machine speed, accuracy, Machine Footprint, Drive system, cycle time calculations). Machine concept creations Calculation & selection of brought outs parts (Gearbox, Motor, Pneumatic system, bearings, sensors, Timing belt & chain drives, couplings etc.) Prepare the DAP document for customer approval. Detail design of machine in 3D by using solid works. Manufacturing & assembly drawing creations Pneumatic circuit design & selection of pneumatic parts. Bill of material preparation & release in ERP/SAP. During machine building guide to assembly engineer solved their problem. Machine documents creation such as, Preinstallation Manual, Operations Manual, Spare part Manual & Maintenance Manual. Good experience in Project Planning, Task Management, Team management etc. Design & development of primary packaging machine, Automatic assembly machine for health care & pharma products Design & development rotary indexing machine for assembly pharma equipment’s. Good Knowledge of Engineering Materials Hands on Experience into manufacturing process ACADEMIA Bachelor of Engineering (Mechanical.) from North Maharashtra University, (66%) certified in July 2008. IT SKILLS Excellent in Solid Works, AutoCAD, Solid edge & Proficient in MS office. Solidworks certified professional (CSWP completed) Well knowledge & aware about PDM software (DB works, Windchill) Expertise in Solid Works-Part modeling, Sheet metal, weldment, drawing with GD & T, Assembly, exploded views. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Goal-oriented Customer Service Manager with [Number] years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.

Seasoned Deputy Manager of Customer Service at Siemens Healthcare Pvt. Ltd., adept in troubleshooting and customer satisfaction excellence. Spearheaded initiatives to enhance service delivery, achieving significant improvements in customer loyalty. Excelled in cross-functional collaboration and leadership, leveraging technical support skills and a proactive approach to elevate service standards at GE Healthcare Pvt. Ltd.
Completed Classroom training on Cathlab and Gamma camera in Siemens Training Center
Erlangen, Germany.
Proficient Trained on GE CT Scanner in GE Training Center,Bangalore.

CHARAN BUNGATAVULA

Summary

Overview

Work History

Deputy Manager of Customer Service

Relationship Executive

District Coordinator

Marketing Executive

Relationship Executive

Education

SSC - 10th Class

Intermediate Education - C.E.C

Master Of Business Administration - Accounting And Finance

Under Graduation - B.com(comp)

Skills

Timeline

Deputy Manager of Customer Service

Relationship Executive

District Coordinator

Marketing Executive

Relationship Executive

Master Of Business Administration - Accounting And Finance

Under Graduation - B.com(comp)

Intermediate Education - C.E.C

SSC - 10th Class

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