Charan N
Bangalore
Summary
BSc Computer Science graduate with hands-on experience in the financial markets, currently serving as a Retention Manager at Enrich Financial Market Pvt Ltd. Demonstrates expertise in client relationship management, mutual fund onboarding, and technical analysis. Possesses a strong analytical mindset and a keen interest in research and data-driven decision making. Aiming to leverage technical and financial acumen in a Research Analyst role to provide impactful insights.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retention Manager
Enrich Financial Market Private limited
12.2024 - Current
- Managed and retained a portfolio of existing clients by providing tailored financial advice and timely support.
- Advised clients on stock market investments, trading strategies, and product offerings such as equity, F&O, and mutual funds.
- Ensured high customer satisfaction through proactive engagement, regular portfolio reviews, and resolution of queries.
- Collaborated with the research and support teams to provide market updates and customized recommendations.
- Achieved client retention targets and contributed to revenue growth through upselling and cross-selling.
Part Time Team Leader
Jubilant Foodworks Limited
03.2023 - 12.2024
- Supervised a team of 7 employees, ensuring efficient operation and adherence to company standards.
- Managed shift schedules, Delegated tasks and resolved conflicts among team members.
- Trained new staff's on operational procedures and customer service.
- Monitored and analysed performance metrics to improve team productivity and Customer satisfaction.
- Handled customer complaints and ensured high service quality.
Internship in Data Science
TechCiti Technologies Private Ltd
04.2024 - 05.2024
- Worked on a project focused on road traffic accident Prediction using datascience techniques.
- Analyzed and processed large datasets to identify accident patterns and risk factors.
- Utilized machine learning algorithms to predict accidents based on various factors such as weather conditions, traffic density, and road conditions.
- Collaborated with a team to improve the accuracy of the detection model.
- Received a certificate for successfully completing the internship.
Education
Bachelor of Science - Computer Science
Vijaya College
Bangalore, India08.2024
Pre University Course - Physics, Chemistry, Mathematics
Vijaya Pre-university College
07.2021
Skills
- Proficient in Python
- C programming proficiency
- SQL
- Machine learning
- Data visualization with Matplotlib
- Pyplot
- Problem solving
- Collaborative teamwork
- Effective time management
Certification
- 2024, Certificate of Internship, TechCiti
- 2023, NLP Course Certificate, Powered by Infosys
Hobbies and Interests
- Stock Market analysis
- Reading
- Gaming
- Traveling
- Art
Personal Information
Date of Birth: 10/06/03
Key skills & information
Python, C, SQL, machine learning, Matplotlib, Pyplot, Pandas, Developed a Heart Stroke prediction model as part of academic coursework.
Languages
Kannada
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Telugu
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Timeline
Retention Manager
Enrich Financial Market Private limited
12.2024 - Current
Internship in Data Science
TechCiti Technologies Private Ltd
04.2024 - 05.2024
Part Time Team Leader
Jubilant Foodworks Limited
03.2023 - 12.2024
Bachelor of Science - Computer Science
Vijaya College
Pre University Course - Physics, Chemistry, Mathematics
Vijaya Pre-university College
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