Charu Gupta
Noida
Summary
HR Administrator with 16+ years of experience supporting C-level executives. Proficient in office administration, recruitment, vendor management, payroll administration, and facility management. Demonstrated success in stakeholder coordination, travel logistics management, and facility strategy development.
Overview
17
17
years of professional experience
Work History
Talent Acquisition Executive
Misun Pure Lights Pvt. Ltd.
Noida
08.2024 - Current
- Managed end-to-end recruitment processes for various roles across multiple departments, including sourcing, screening, and interviewing candidates.
- Created and optimized job descriptions, leveraging various platforms (LinkedIn, job boards, and social media) to attract top talent.
- Developed strong relationships with candidates, ensuring a positive candidate experience throughout the hiring process.
- Partnered with SLT to understand workforce needs and provide strategic input on talent acquisition strategies.
- Maintained and updated the applicant tracking system (ATS) to ensure accurate and efficient candidate tracking.
- Managed the formulation and execution of impactful workplace policies, as authorized by management.
- Supported Managing Director with calendar scheduling, travel logistics, and expense tracking.
- Facilitated better communication between the Managing Director and diverse departments, leading to enhanced workflow.
Order To Cash Process Representative
Preformed Line Products Australia Pte Ltd.
Sydney
01.2023 - 02.2024
- Managed Power Utility Projects in NSW, Tasmania, and Northern Territory to meet both internal and external expectations.
- Managed the Order-to-cash process with expertise, executing sales and handling customer service.
- Optimized the processing of sales orders through EPICOR ERP system for diverse customers, guaranteeing prompt handling of high-volume and high-value orders. Real-time updates on order status were facilitated for Territory Managers via EPICOR ERP sales reports.
- Proactively implemented EPICOR ERP for accurate tracking of sales data and timely fulfillment of customer demands.
- Handled Non-Compliance Reports (NCRs) through effective coordination across various teams.
- Followed standard procedures to issue customer credits for returned materials.
- Provided assistance with HRBP administrative tasks while also delivering product training.
HR Service Advisor
Godrej Consumer Products Ltd.
New Delhi
04.2011 - 10.2022
- Demonstrated strong leadership skills while managing day-to-day operations and administrative processes for the North Regional, leading a 150+ employee team.
- Supported the Senior Leadership Team by managing travel and calendars.
- Maintained safety compliance through oversight of equipment inventory, scheduling of maintenance tasks, and management of EHS responsibilities.
- Led successful implementation of budget-friendly facility planning initiatives, resulting in significant cost efficiencies from optimized relocations.
- Oversaw procurement of trade gifts, maintained vendor coordination and assurance of compliance with SOP by effective processing of purchase orders.
- Oversaw the execution of events, effectively managing expenses to stay within budget limits while efficiently administering petty cash and processing employee reimbursements.
- Handled the entire course of onboarding and offboarding, encompassing NDC clearance for resigning staff.
- Maintained an accurate attendance and leave tracking system, catering to a team of more than 150 individuals consisting of onrole as well as offrole workers.
- Managed contracts and payments for current and potential vendors with expertise.
- Assisted HRBP and SLT team with vacation management and policy formulation when needed.
Regional HR Partner
Godrej Sara Lee Ltd.
New Delhi
04.2008 - 03.2011
- Successfully executed full-cycle HR recruitment operations in the company's Northern region.
- Managed end-to-end onboarding including recruitment, interview scheduling, and offer letter management.
- Actively participated in regional meetings with senior management to discuss HR initiatives and goals.
- Conducted probation evaluations and oversaw full-cycle employee onboarding process. Provided seamless support for bi-annual and annual performance review and rating.
- Developed and implemented team-building programs to strengthen collaboration among regional employees. Managed employee recognition initiatives, enhancing overall satisfaction within the regional office.
- Organized and conducted diverse employee training programs on a regular basis.
- Facilitated communication between regional sales head and various departments.
- Established relationships with external vendors related to HR services such as background checks or payroll processing.
- Participated in employee feedback surveys, collecting and sending data to HR team.
- Maintained up-to-date records of personnel activities including hiring, promotions, transfers, terminations.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Conducted comprehensive offboarding procedures, including successful exit interviews and thorough documentation of employee feedback.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Provided administrative support to the Regional Sales Head, handling calendar management, travel logistics and expense tracking.
- Controlled petty cash and identified opportunities to optimize budget allocations in admin-related assignments.
- Responsible for managing and processing travel expenses for a sales team of over 150 members.
- Streamlined vacation management and expense tracking processes for the HRBP and SLT.
Executive Assistant to the Managing Director
Indian Compressors Ltd.
New Delhi
07.2007 - 03.2008
- Provided administrative support to the Managing Director, including scheduling meetings, preparing agendas and taking minutes.
- Organized and managed travel arrangements for the Managing Director, including flights, hotels and transportation.
- Prepared expense reports for the Managing Director according to company policy.
- Coordinated all incoming correspondence from internal and external contacts on behalf of the Managing Director.
- Maintained calendar of appointments, meetings, events and deadlines for the Managing Director.
- Assisted in preparation of documents related to projects assigned by the Managing Director.
- Answered phone calls professionally and directed them appropriately according to protocol.
- Monitored emails sent to the Managing Director's inbox; flagged urgent messages as needed.
- Greeted visitors in a professional manner; provided information or directed visitors to appropriate personnel as required.
- Developed relationships with other departments within the organization in order to ensure smooth flow of communication between departments.
- Served as liaison between executive staff members and other departments and divisions within the organization.
- Managed filing system for documents related to projects handled by executive staff members.
- Supervised day-to-day operations at office premises ensuring compliance with safety regulations.
- Ensured timely submission of invoices from vendors associated with executive staff projects.
- Managed inventory of supplies necessary for efficient functioning of managing director's office space.
Education
Three year Post Graduate Programme in Management - HR & Marketing
IMT - CDL
Ghaziabad06-2013
Three-year Diploma in Administration - Secretarial Studies And Office Administration
MBIT -Board of Technical Education
New Delhi04.2007
Bachelor of Commerce - Commerce
University of Delhi
New Delhi05.2005
Skills
- Full-Cycle Recruitment
- Employee Onboarding
- On-roll and Off-Roll Payroll Management
- Vendor Relationship Management
- Workplace Engagement
- Senior Leadership Support
- Office Management
- Facility Management
- Vendor Management
- Travel administration
- Calendar Management
- Budget Management for SLT
- Expense Reconciliation Proficient
- Customer Service-Oriented
- Order Management Specialist (EPICOR /SAP)
- Customer Relationship Management
- Project Management (Oracle)
Accomplishments
Derived & implemented cost-saving measures leading to 30% reduction in fixed costs, awarded with Annual appreciation - The Godrej Way Award.
Honored with Super Star Award for Outstanding ContributionsHonored with Super Star Award for Outstanding Contributions
Languages
English, Advanced
Personal Information
Title: HR Administrator, Talent Acquisition Executive
Timeline
Talent Acquisition Executive
Misun Pure Lights Pvt. Ltd.
08.2024 - Current
Order To Cash Process Representative
Preformed Line Products Australia Pte Ltd.
01.2023 - 02.2024
HR Service Advisor
Godrej Consumer Products Ltd.
04.2011 - 10.2022
Regional HR Partner
Godrej Sara Lee Ltd.
04.2008 - 03.2011
Executive Assistant to the Managing Director
Indian Compressors Ltd.
07.2007 - 03.2008
Three year Post Graduate Programme in Management - HR & Marketing
IMT - CDL
Three-year Diploma in Administration - Secretarial Studies And Office Administration
MBIT -Board of Technical Education
Bachelor of Commerce - Commerce
University of Delhi