Summary
Work History
Education
Skills
Websites
Languages
Timeline
Generic

CHARULATHA S P

Chennai

Summary

Resourceful Computer Science graduate with strong exposure to business analysis, data analysis, and product support. Experienced in gathering requirements, analyzing business problems, and converting data into actionable insights. Hands-on experience across the data lifecycle including data collection, analysis, visualization, and reporting through academic projects, internships, and self-driven initiatives. Strong communicator with proven ability to collaborate with cross-functional teams and stakeholders.

Work History

Project Intern

NSIC
Guindy
09.2022 - 12.2022
  • Designed and implemented Android application layouts.
  • Improved UI design proficiency by 50% through hands-on development.
  • Debugged and resolved 70% of layout-related issues.
  • Streamlined development processes, reducing project timelines by 15%.
  • Guindy

Product Associate

Freshworks
  • Supported customer onboarding and conducted product training sessions to improve adoption.
  • Gathered and documented client requirements and assisted in issue resolution.
  • Collaborated with engineering, support, and product teams to enhance usability.
  • Collected customer feedback and contributed to feature improvements.
  • Maintained reports and documentation for internal stakeholders.
  • Global Infocity Park

Business Analyst

  • Documented business requirements and mapped workflows for a process optimization initiative.
  • Performed root cause analysis to identify operational bottlenecks.
  • Achieved a simulated 15% reduction in turnaround time through data-backed recommendations.
  • Built business models and what-if scenarios to support strategic planning.

Market Research Associate

  • Conducted competitor and market analysis to support product strategy.
  • Analyzed survey data to identify customer pain points and improvement opportunities.
  • Created dashboards and reports to guide marketing and sales decisions.

Education

B.E. - Computer Science Engineering

SVCE
Sriperumbudur
01.2025

Higher Secondary School -

Nazareth Matriculation Higher Secondary School
Chennai
01.2021

Secondary School -

Nazareth Matriculation Higher Secondary School
Chennai
01.2019

Skills

  • Data Analysis
  • Business Analysis
  • Financial Acumen
  • Project Management
  • Product Adoption
  • Figma
  • HTML
  • Python
  • Generative AI
  • Documentation
  • Stakeholder Communication

Websites

Languages

  • Tamil
  • Telugu
  • English

Timeline

Project Intern

NSIC
09.2022 - 12.2022

Product Associate

Freshworks

Business Analyst

Market Research Associate

B.E. - Computer Science Engineering

SVCE

Higher Secondary School -

Nazareth Matriculation Higher Secondary School

Secondary School -

Nazareth Matriculation Higher Secondary School

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CHARULATHA S P