CHEENA ARORA
Program Project Manager (Release Train Engineer)
Noida,UP
Summary
Dynamic Senior Program and Agile Delivery Leader with over 14 years of experience orchestrating large-scale enterprise technology programs across diverse sectors, including banking, payments, healthcare, and enterprise SaaS. Demonstrated expertise in program and technical management, resource planning, and Scrum-based delivery models ensures seamless execution and exceptional outcomes. Currently leading five Agile Release Trains with more than 16 teams and 150 practitioners across global locations, recognized for stabilizing complex initiatives and enhancing delivery predictability. Trusted partner to senior stakeholders and product leaders on high-visibility multimillion-dollar projects, known for streamlining processes and fostering high-performing teams through collaborative leadership and adaptability.
Overview
15
15
years of professional experience
6
6
Certifications
Work History
Manager - Project Management / Principal RTE
Accenture Services Pvt. Ltd.
09.2021 - Current
- Lead enterprise-scale agile delivery as Principal Release Train Engineer across 5 Agile Release Trains, enabling coordinated delivery for 125-150+ professionals across geographies.
- Drive PI Planning, Inspect & Adapt, Scrum of Scrums, and ART Syncs, ensuring alignment between business strategy and execution outcomes.
- Partner with senior business leaders, architecture, product management, and operations to translate portfolio priorities into executable delivery plans.
- Improved PI predictability, flow efficiency, and delivery cadence through metrics-driven governance and dependency orchestration.
- Coach and mentor RTEs, Scrum Masters, Product Owners, and delivery leaders to scale agile maturity and product-centric thinking.
- Act as a change agent driving transformation from project-centric to product-oriented delivery models.
Senior Technical Program Manager
Mastercard
11.2019 - 09.2021
- Owned end-to-end delivery of complex technology programs within the Payments & Card domain, coordinating across engineering, product, and dependent teams.
- Managed cross-team dependencies, delivery milestones, risks, and mitigation plans to ensure predictable execution.
- Facilitated alignment between business priorities and technical execution, enabling faster value realization.
- Established transparent program governance through status reporting, metrics, and executive communication.
- Built strong working relationships with engineering leaders and stakeholders to drive delivery excellence.
Scrum Manager / Scrum Master
TIBCO Software
08.2018 - 10.2019
- Led agile delivery for middleware products including connectors and adapters (SAP, LDAP, SWIFT, Sybase, etc.).
- Facilitated sprint planning, daily scrums, reviews, retrospectives, and release planning across multiple teams.
- Improved team velocity and predictability through strong scrum practices and backlog refinement.
- Collaborated closely with Product Owners and Architects to resolve technical and delivery challenges.
Business Analyst / Scrum Master
UnitedHealth Group
06.2015 - 07.2018
- Played dual role spanning business analysis and agile delivery for large healthcare analytics platforms.
- Led requirements gathering, functional & technical specifications, and backlog grooming.
- Acted as liaison between business, engineering, QA, and offshore/onshore teams.
- Supported budgeting, estimation, and delivery planning for multiple initiatives.
System Analyst
Fidelity Investments
10.2014 - 06.2015
- Translated business requirements into system specifications and supported end-to-end implementation.
- Coordinated with global stakeholders to ensure timely delivery and quality outcomes.
System Analyst
Aon Hewitt
03.2011 - 09.2014
- Delivered system analysis and testing solutions within the US Health & Welfare domain.
- Supported configuration, integration testing, defect management, and production deployments.
Education
Master of Computer Applications -
U.P. Technical University
IndiaSkills
Program management
Agile project management
Agile Release Train Leadership
Program increment planning
Dependency oversight
Product alignment
Stakeholder & Executive Management
Delivery Governance
Metrics analysis
Distributed & Global Team Leadership
Risk Management
Change Management
Strategic planning
Decision-making
Goal setting
Business planning
Product management
Coaching and mentoring
Risk management
Data analysis
Certification
SAFe Release Train Engineer (RTE)
Awards Recognition
Multiple enterprise awards across career recognizing delivery excellence, leadership, and continuous improvement, including fast-track promotions and individual excellence recognitions.
Personal Information
- Nationality: Indian
- Availability: Open to Global Remote
Timeline
Manager - Project Management / Principal RTE
Accenture Services Pvt. Ltd.
09.2021 - Current
Senior Technical Program Manager
Mastercard
11.2019 - 09.2021
Scrum Manager / Scrum Master
TIBCO Software
08.2018 - 10.2019
Business Analyst / Scrum Master
UnitedHealth Group
06.2015 - 07.2018
System Analyst
Fidelity Investments
10.2014 - 06.2015
System Analyst
Aon Hewitt
03.2011 - 09.2014
Master of Computer Applications -
U.P. Technical University