Chendraya Perumal
Bangalore
Work Preference
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Jain University
Bangalore
07.2025 - Current
- Directed a multi-level team of sales and operation professionals to meet monthly quotas while providing guidance and support as needed.
- Collaborated with marketing to enhance product positioning and messaging.
- Utilized CRM software to track sales progress and manage leads effectively.
- Conducted regular sales meetings to review performance and strategies.
- Oversaw all aspects of the sales process from lead generation to closing deals.
- Implemented innovative marketing campaigns to promote products or services.
Manager
Unacademy
Bangalore
03.2021 - 02.2025
- Oversaw a sales team of 45+ representatives, improving close rates through training on upselling and consultative sales techniques.
- Built strong relationships with key accounts, delivering key P&L company initiatives within the stipulated time.
- Developed and carried out sales strategies to generate a robust pipeline of qualified opportunities.
- Oversaw revenue models, process flows, operations support, and customer engagement strategies.
Team Manager
Toppr Technologies Pvt Ltd
Bangalore
07.2019 - 01.2021
- Led a team to achieve predefined sales targets and growth.
- Developed business plans covering sales, revenue, and expense controls.
- Coordinated with marketing and business development teams on lead generation and carried out monthly and quarterly sales targets.
- Engaged with clients deeply by collaborating with internal departments such as Marketing and Product teams.
Team Lead (Sales & Support)
Flipkart Internet Pvt Ltd
Bangalore
05.2014 - 05.2019
- Oversaw a cart sales department with a focus on meeting targets.
- Conducted regular training and assessments for a team of 21, enhancing process updates and operational efficiencies.
- Maintained healthy team dynamics and encouraged creativity and continuous improvement.
- Recognized and celebrated team achievements and exceptional performance.
Application Support Specialist
Evergreen computer solution
Coimbatore
05.2013 - 03.2014
- Coordinated with marketing and business development teams on lead generation and carried out monthly and quarterly sales targets.
- Engaged with clients deeply by collaborating with internal departments such as Marketing and Product teams.
Education
BE - Electrical and Electronics Engineering
St. Johns University
01.2015
Marine Electrical And Electronic Engineer Officer - undefined
Sri Chakra Mari-time college
06.2011
Diploma - Electrical and Electronics Engineering
Mahendra Polytechnic College
01.2010
Skills
- Sales Strategy and Execution
- Team Leadership and Development
- Customer Relationship Management
- Revenue Growth Optimization
- Strategic Planning
- Consultative Sales Techniques
- Lead Generation and Pipeline Management
- Performance Metrics and Analysis
Certification
- Generative AI Certificate Program – IIT Patna
- Sales Leadership Excellence – Groval Selectia
- PMP Certification – Simplilearn
Personal Information
Title: General Manager
Disclaimer
I hereby declare that the above information furnished by me is genuine and true to my knowledge.
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Kannada
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Jain University
07.2025 - Current
Manager
Unacademy
03.2021 - 02.2025
Team Manager
Toppr Technologies Pvt Ltd
07.2019 - 01.2021
Team Lead (Sales & Support)
Flipkart Internet Pvt Ltd
05.2014 - 05.2019
Application Support Specialist
Evergreen computer solution
05.2013 - 03.2014
BE - Electrical and Electronics Engineering
St. Johns University
Marine Electrical And Electronic Engineer Officer - undefined
Sri Chakra Mari-time college
Diploma - Electrical and Electronics Engineering
Mahendra Polytechnic College