CHETAN B NAIK
Bangalore
Summary
Senior Quality Assurance & Garment Technology professional with 14+ years of experience driving quality excellence in apparel manufacturing and export operations. Proven track record of reducing defects, improving production efficiency, and ensuring compliance with international standards. Expert in end-to-end garment lifecycle, audits, CAPA implementation, and cross-functional leadership. Results-driven Senior Quality Manager known for unparalleled productivity and efficiency in task completion. Specialize in quality control procedures, compliance management, and process optimization to ensure excellence in product delivery. Excel at leadership, communication, and problem-solving, utilizing these soft skills to enhance team performance and drive continuous improvement initiatives.
Overview
16
16
years of professional experience
Work History
Senior Quality Manager
AGENCY6 BUYING EXPORT HOUSE
06.2022 - Current
- Oversaw export brands Marc O'Polo and Mustang from development to shipment, including sample checks and final inspections.
- Collaborated with pattern, research and development, and production teams to ensure adherence to quality standards.
- Conducted inline audits and sewing line walks to maintain product quality throughout manufacturing process.
- Gathered client feedback on quality issues to identify areas for improvement.
- Performed root cause analysis on reported comments to address quality concerns effectively.
- Developed corrective action preventive action (CAPA) plans to drive continuous improvement initiatives.
Quality Assurance Manager
BHARAT SILKS
Bangalore
09.2021 - 06.2022
- Streamlined quality control processes and SOPs, reducing rejection rates through effective quality checks.
- Implemented stringent quality measures, ensuring compliance with standards and customer requirements.
- Conducted analysis of customer complaints, initiating corrective actions to enhance satisfaction.
- Identified areas of quality failures, implementing preventive measures to prevent recurrence.
- Trained and managed quality team, achieving successful integration of processes.
- Performed regular audits and coordinated scheduling with factories for timely operations.
- Provided updates to senior management on quality and compliance status.
- Administered deliveries to meet x-factory dates, preventing late shipments.
Quality Assurance Manager
ABHAY APPARELS
Bangalore
05.2021 - 08.2021
- Managing company's Quality control process & SOPs & Product release programs and reducing rejection and ensuring quality by performing quality check.
- Taking stringent quality measures including preparation / maintenance of necessary documents to ensure compliance with specified standards & customer requirements, conducting customer complaint analysis and taking necessary actions.
- Identifying areas of quality failures and taking steps to rectify the system wide preventive and corrective actions to avoid the reoccurrences.
- Ensuring adherence to quality standards and maintaining all related documents.
- Training and managing the Quality team resulting in effective integration of processes.
- Conducting regular audits and performing follow up with factories to plan the schedule.
- Providing regular update to the senior management.
- Administering the deliveries to meet the x-factory dates to avoid the late shipments.
- Mapping quality assurance process, conducting requirement gathering, studying, and analyzing workflow to design solutions.
- Collaborate with production teams including merchandising team, factories, and QA partners.
- Handle a team of quality analysts to analyze fit related issues occurring in Made to Measure Jackets, Nehru jackets, waistcoats, trousers and shirts.
- Coordinating with the production team to resolve manufacturing and pattern related issues which are discovered at the manufacturing stage.
- Responsible for all customer complaints regarding fit and Quality of the product.
- Involving with Pattern team for technical and fit issues and involving in new blocks/pattern developments.
SENIOR QUALITY EXECUTIVE
LAGUNA CLOTHING PVT LTD
03.2011 - 04.2021
- Conducted quality and technical audits of inline finishing and final products.
- Developed new factories adhering to international quality and technical standards.
- Trained and developed factory quality teams and finishing team operators.
- Coordinated with production, merchandising, planning, and logistics teams to ensure timely shipments.
QA (QUALITY ASSURER)
PRATEEK APPARELS
Bangalore
03.2010 - 02.2011
- Managed quality control processes for men's, women's, and kids' apparel from cut to pack.
- Monitored quality assessments to guarantee customer satisfaction.
- Ensured adherence to quality standards throughout production stages.
Education
Garment Export Merchandising Management - Fabric and Pattern knowledge, Garment manufacturing technology, Quality Assurance Management, Merchandising
NIFT (national institute of fashion technology)
Bangalore01-2019
B.B.A -
DELHI UNIVERSITY
Delhi01-2016
12TH -
R & P SALKAR HIGHER SECONDARY SCHOOL
01-2009
10TH -
ST BARTHOLOMEWS HIGH SCHOOL
01-2007
Skills
- Quality management systems and SOP optimization
- Internal and external audits
- Root cause analysis and CAPA implementation
- Supplier quality and factory development
- Garment fit pattern and technical analysis
- Product development and sampling
- Process improvement and lean manufacturing
- Compliance documentation and risk control
- Team leadership and stakeholder management
Hobbies and Interests
State level softball player
Languages
ENGLISH Native - Bilingual proficiency, HINDI Native - Bilingual proficiency, KANADA Native - Bilingual proficiency, TAMIL, TELUGU-, Limited working proficiency, Limited working proficiency
Awards
- Received Best CSO Awards for the year 2013, 2016
- Successfully developed more than 10 factories on international quality standards
Personal Information
- Date of Birth: 05/05/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Quality Manager
AGENCY6 BUYING EXPORT HOUSE
06.2022 - Current
Quality Assurance Manager
BHARAT SILKS
09.2021 - 06.2022
Quality Assurance Manager
ABHAY APPARELS
05.2021 - 08.2021
SENIOR QUALITY EXECUTIVE
LAGUNA CLOTHING PVT LTD
03.2011 - 04.2021
QA (QUALITY ASSURER)
PRATEEK APPARELS
03.2010 - 02.2011
Garment Export Merchandising Management - Fabric and Pattern knowledge, Garment manufacturing technology, Quality Assurance Management, Merchandising
NIFT (national institute of fashion technology)
B.B.A -
DELHI UNIVERSITY
12TH -
R & P SALKAR HIGHER SECONDARY SCHOOL
10TH -
ST BARTHOLOMEWS HIGH SCHOOL