CHETAN KUMAR

● Creating & managing Compute, networking and storage services on Microsoft Azure.

● Infrastructure as a Code (IaaC): Terraform

● CI/CD: Azure DevOps, Git

● Networking: - Virtual Networks, Network peering, Load Balancers, Application Gateway, V-Net peering, Private End Point, Route Tables.

● Storage: - Storage account creations for various services, like files, blob, container, Data Lake, Data Factories.

● Monitoring: - Azure Monitor, Log analytics, Application insight.

● Create and maintain Disaster recovery strategies using the Azure Site Recovery.

● Patching through Ivanti.

● Hands on experience on handling OS level issues of Windows

● Azure Virtual Desktop management through Nerdio.

● Cost management through Azure Advisor.

● Co-ordination with different teams to resolve complex issue

● Team Handing, presentations of WSR, MSR to the customer.

• Assessment and implementation of group policy on all end user devices to meet organization security.
• Merging of Microsoft Security Baseline for every new release.
• Defining security policies to meet CIS security Benchmark.
• Item-Level targeting to apply policy on certain user and computers.
• Use of loop back policies to allow user side policies on computer.
• Troubleshooting of issues arises due to group policies and work with Vendor such MS if required

• Enhanced server performance by monitoring and tuning Exchange servers regularly.
• Conducted training sessions on Exchange administration topics, enhancing staff knowledge and skills within the IT department.
• Assisted in migration processes from older versions of Exchange to newer platforms for improved functionality.
• Collaborated with IT team members on projects to enhance the overall infrastructure.
• Domain Registration in NetNames
• Creation of various policies in Mimecast
• Mail Flow troubleshooting
• Email Purging.
• Mailbox migration from On-prem to O365.
• Build and decommission of domain controller.
• Troubleshooting replication issues.
• DNS server management.
• Object migration through ADMT

• Maximized user productivity through remote support sessions that identified, diagnosed, and resolved issues without requiring onsite assistance.
• Developed a strong rapport with end users through consistent communication and effective problem-solving skills.
• Educated end users on best practices for maintaining system health and preventing future issues.
• Established a clear line of communication between IT support staff and non-technical employees for seamless issue resolution.

• Installation and Maintenance of Antivirus Software.
• Setting policies for automated scanning and maintain virus free environment.
• Troubleshooting of al the issues occurred due to antivirus.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
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Antivirus Rollout in State bank group branches in North India