CHETAN SINGH
Aspiring Pilot
Siliguri
Summary
Dedicated Cabin Supervisor at Qatar Airways with a passion for aviation and a strong commitment to safety and customer service. Currently seeking to transition into a pilot role by applying for the Cadet Pilot Program with Indigo, fulfilling a lifelong dream of becoming a professional pilot.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Cabin Supervisor
Qatar Airways
7 2017 - Current
- Coordinated with pilots and ground staff, ensuring smooth operations during flights.
- Handled escalated passenger complaints professionally, taking proactive measures to resolve conflicts while preserving positive relationships with customers.
- Provided exceptional customer service, resulting in increased passenger loyalty and repeat business.
Cabin Crew Member
Jet Airways
01.2015 - 05.2017
- Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Education
Senior Secondary -
The Board of Open Schooling And Skill Education
09.2023 - 02.2024
B.Com (Honors) -
Gyan Jyoti College
05.2012 - 06.2014
Higher Secondary -
Margaret School
04.2011 - 03.2012
Skills
Decision-Making
Ability to remain calm under pressure
Excellent Communication
Flexible and Adaptable
Teamwork and Collaboration
Languages
English
Hindi
Nepali
Bengali
Timeline
Senior Secondary -
The Board of Open Schooling And Skill Education
09.2023 - 02.2024
Cabin Crew Member
Jet Airways
01.2015 - 05.2017
B.Com (Honors) -
Gyan Jyoti College
05.2012 - 06.2014
Higher Secondary -
Margaret School
04.2011 - 03.2012
Cabin Supervisor
Qatar Airways
7 2017 - Current
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