Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Disclaimer
PERSONAL DETAILS
Languages
Timeline
Generic

Chetan Solanki

Gandhinagar

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Gift City Gandhinagar

Baroda Global Shared Services Ltd.
Gift City Gandhinagar
05.2019 - Current
  • Company Overview: A wholly owned subsidiary of Bank of Baroda
  • Conducted KYC (Know Your Customer) checks in line with regulatory standards and internal compliance policies.
  • Conducted KYC (Know Your Customer) checks in line with regulatory standards and internal compliance policies.
  • Verified identity, address, income, and business documents for individual and corporate clients.
  • Flagged suspicious or incomplete documentation for further investigation, ensuring AML (Anti-Money Laundering) compliance.
  • Maintained accurate records of all KYC documentation, and updated customer data in the core banking system.
  • Coordinated with sales and branch staff to resolve discrepancies and ensure timely onboarding of clients.

Gandhinagar

Kotak Mahindra Bank Ltd.
Gandhinagar
10.2018 - 05.2019
  • Handled daily banking operations including account opening, cash management, fund transfers, and compliance checks.
  • Promoted and sold a range of banking products such as savings/current accounts, personal loans, credit cards, fixed deposits, and insurance.
  • Delivered excellent customer service by resolving account issues, addressing queries, and guiding customers on digital banking solutions.
  • Coordinated with sales and back-office teams to ensure smooth onboarding, KYC compliance, and customer satisfaction.

Office Assistant

Gujarat Water Supply and Sewerage Board
Gandhinagar
04.2017 - 10.2018
  • Company Overview: Ethos HR Management and Projects Private Limited.
  • To take on call complaints about water scarcity from small villages across Gujarat and submit them on the government portal, also maintain day-to-day activity in Excel, draft emails, and send WhatsApp messages to senior authorities about the complaints. I worked on PowerPoint and Excel.

Education

B.COM -

Government Commerce College Gandhinagar
Government Commerce College Gandhinagar
04-2017

H.S.C. -

Aradhana Vidhyavihar Gandhinagar Sector 28
Aradhana Vidhyavihar Gandhinagar Sector 28
03-2012

S.S.C. -

Aryabhatt Madhyamik School Gandhinagar
Aryabhatt Madhyamik School Gandhinagar
03-2010

Skills

  • AML compliance
  • Document verification
  • Operations management
  • AML compliance

Certification

  • Undertaken and successfully completed CCC course from Array soft Computer Academy.
  • Also Undertaken and successfully completed Tally 9 From RAS Computer Education.

Languages

Hindi, Gujarati, English

Hobbies and Interests

Listening music, Travelling, Watching movies

Disclaimer

I hereby declare that above mentioned information is correct as per my knowledge and I bear the responsibilities for the above mentioned particular.

PERSONAL DETAILS

  • Date of birth: August 31, 1994
  • Sex: Male
  • Marital status: married
  • Nationality: Indian
  • Skills: Quick learner, Good Work under pressure

Languages

Gujarati
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2

Timeline

Gift City Gandhinagar

Baroda Global Shared Services Ltd.
05.2019 - Current

Gandhinagar

Kotak Mahindra Bank Ltd.
10.2018 - 05.2019

Office Assistant

Gujarat Water Supply and Sewerage Board
04.2017 - 10.2018

B.COM -

Government Commerce College Gandhinagar

H.S.C. -

Aradhana Vidhyavihar Gandhinagar Sector 28

S.S.C. -

Aryabhatt Madhyamik School Gandhinagar

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Chetan Solanki