Chetna Malik
Jaipur
Summary
Manager - Business Management & Analytics Group with 14 years of expertise in Agile project management and data analytics. Proficient in leveraging Tableau and Scrum methodologies to boost project efficiency and provide actionable insights. Demonstrates strong leadership in crossfunctional teams, ensuring seamless project progression and stakeholder satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager - Business Management & Analytics Group
Deutsche Bank Group
Jaipur
10.2023 - Current
- Certified Scrum Master with 6+ years of experience and a proven track record of raising revenue and cutting costs
- Lead cross-functional team implementing Scrum methodology, boosting project delivery efficiency for Data Analytics initiatives
- Managed core Agile ceremonies in team environments - Sprint Planning, Daily StandUp, Sprint Review, and Sprint Retrospective
- Ensured that 100% of inter-team risks, impediments, and blockers were identified, communicated, and resolved
- Guide product owners in backlog management, fostering Agile best practices and ensuring smooth project progression
- Leverage data warehousing and BI technologies, utilizing Tableau Desktop for data visualization to provide additional insights to clients
- Create presentations that provide insightful analysis, identify required action items, and effectively frame decisions to be made to stakeholders
- Coordinate with managers on process improvements, conduct validation sessions with key stakeholders, and obtain sign-off on deliverables
- Conduct validation sessions with the process owners & key stakeholders to ensure completeness & accuracy of deliverables - obtaining sign off
- Provide support/assist business partners in overseeing the team's production lifecycle, MI preparation, UAT testing and/or any associated process activity as tasked
- Reviews performance against SLAs/ KPIs (key performance indicators) and directs appropriate interventions to address and meet changing client needs and business priorities
- Identify and research variances to forecast, budget, and prior-year expenses, proactively identifying opportunities for improvement
- Analyze financial data to identify trends, prepare insightful reports, and frame strategic decisions for stakeholders, enhancing data-driven decision-making
- Spearhead process improvements, collaborating with managers to optimize workflows and drive operational excellence
Senior Analyst - Business Management & Analytics Group
Deutsche Bank Group
Jaipur
06.2018 - 09.2023
- Lead performance analysis for multiple departments, providing cost and revenue variance insights
- Support FP&A for accounting teams, aiding business partners in production lifecycle oversight
- Develop strategic reporting solutions, addressing complex business challenges and enhancing data-driven strategies
- Conduct in-depth financial data analysis, offering insights to clients and stakeholders
- Prepare detailed reports, identifying trends and driving strategic decision-making
- Led Quality Assurance initiatives, ensuring high-quality deliverables and fostering global client relationships
- Managed SOx, Compliance, Headcount, and risk reporting, enhancing operational efficiency in GTO
- Collaborated with cross-functional teams to optimize business strategies, improving organizational performance
- Conducted financial analysis, identifying trends and growth opportunities in business management
- Implemented Quality Assurance protocols, ensuring consistent delivery of high-caliber products and services
- Prepared Associated channels MIS and performance dashboard on a daily, weekly, and monthly basis
- Monitoring and analyzing the data to find the areas of improvement regarding regional channels performance
- Provide constructive feedback and resolutions to channel partners to enhance business performance
- Pivotal in having formulated functional and process maps as per the business requirement for the process
- Scheduling Management for internal and external workforce
- Reviews and Summarization of miscellaneous reports and documents
Analyst - Business Management & Analytics Group
Deutsche Bank Group
Jaipur
06.2013 - 05.2018
- Led Quality Assurance initiatives, ensuring high-quality deliverables and fostering global client relationships.
- Managed SOx, Compliance, Headcount, and risk reporting, enhancing operational efficiency in GTO.
- Collaborated with cross-functional teams to optimize business strategies, improving organizational performance.
- Conducted financial analysis, identifying trends and growth opportunities in business management.
- Implemented Quality Assurance protocols, ensuring consistent delivery of high-caliber products and services.
- Maintained accurate records of all data collected during analysis processes.
Operation Analyst
Aviva Life Insurance Pvt Ltd
04.2010 - 05.2013
- Prepared Associated channels MIS and performance dashboard on a daily, weekly, and monthly basis.
- Monitoring and analyzing the data to find the areas of improvement regarding regional channels' performance.
- Provide constructive feedback and resolutions to channel partners to enhance business performance.
- Pivotal in having formulated functional and process maps as per the business requirement for the process.
- Scheduling Management for internal and external workforce.
- Reviews and Summarization of miscellaneous reports and documents.
Education
MBA - Banking & Finance
Symbiosis
Pune01-2015
M.Com -
Rajasthan University
Jaipur01-2012
B.Com -
Rajasthan University
Jaipur01-2010
Skills
- Coaching Agile practices
- Agile Framework - Scrum
- Report preparation
- Business analysis
- Stakeholder management
- Cross-cultural collaboration
- Jira
- SharePoint
- Tableau
- Forecasting
- Financial reporting
- MS Office
- Project management
- Process improvement
- Strategic analysis
- Data governance
Certification
Certified Scrum Master (CSM)
Additionalinformation - Rewardsandrecognitions
- Recognized for various process improvements & Initiative.
- Awarded 'Excellence Awards, spotlight awards, Employee of The Month Awards, Best Innovative Idea Awards' for outstanding performance, Special R&R.
Timeline
Manager - Business Management & Analytics Group
Deutsche Bank Group
10.2023 - Current
Senior Analyst - Business Management & Analytics Group
Deutsche Bank Group
06.2018 - 09.2023
Analyst - Business Management & Analytics Group
Deutsche Bank Group
06.2013 - 05.2018
Operation Analyst
Aviva Life Insurance Pvt Ltd
04.2010 - 05.2013
MBA - Banking & Finance
Symbiosis
M.Com -
Rajasthan University
B.Com -
Rajasthan University
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