Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chhaya Chauhan

Greater Noida West

Summary

Results-driven MIS Assistant Manager at Guardian India with expertise in data analysis and strong leadership skills. Achieved a 70% reduction in errors through process optimization and automated reporting, enhancing decision-making efficiency. Proven ability to train teams and improve workflows, ensuring data accuracy and accessibility across the organization.

Overview

14
14
years of professional experience

Work History

MIS Assistant Manager

Guardian India
Gurgaon
04.2017 - Current
  • Managed and analysed large datasets to generate accurate reports for senior management.
  • Led a team of 10 MIS professionals, ensuring timely completion of data-related tasks.
  • Developed and implemented efficient data handling processes, reducing errors by 70%.
  • Collaborated with cross-functional teams to identify improvement areas and implement solutions.
  • Trained team members on advanced data handling techniques and tools.

Quality Team Leader

Reed Group
Gurgaon
04.2014 - 03.2016
  • Collected, analysed, and interpreted business data to support decision-making processes.
  • Automated repetitive reporting tasks, saving time and resources for the organization.
  • Created custom dashboards to track key metrics and improve data accessibility.
  • Ensured the security and accuracy of all MIS systems and data.

Team Member

AON
Gurgaon
03.2011 - 03.2014
  • Handled employee absence cases including medical leaves, disability claims, and other time-off requests under insurance policies.
  • Coordinated with HR departments and insurance providers to ensure accurate documentation and timely processing.
  • Maintained confidential records and ensured compliance with policy regulations and legal requirements.
  • Supported claim evaluations and helped resolve discrepancies between employee documentation and policy terms.
  • Assisted in training new team members on internal systems and standard operating procedures.
  • Recognized for maintaining >98% accuracy in claim documentation.
  • Played a key role in reducing processing delays by streamlining inter-departmental communications.
  • Contributed to the successful implementation of a new claim-tracking software across the team.

Education

B.Com -

CCS University
Meerut

Skills

  • Advanced proficiency in MS Excel
  • MS Access
  • Intermediate VBA
  • Expertise in data analysis
  • Reporting
  • Database management
  • Strong leadership
  • Team management skills
  • Process optimization
  • Workflow automation
  • Excellent communication
  • Problem-solving abilities
  • Data analysis
  • Training and development
  • Report generation
  • Data handling

Accomplishments

  • Successfully reduced processing time of monthly reports by 70/4Hrs(In a Day).
  • Awarded 'Cheers of Champion', Pinnacle Award, for outstanding performance in MIS operations.
  • Led a team to implement a [specific project], resulting in [specific impact].

Timeline

MIS Assistant Manager

Guardian India
04.2017 - Current

Quality Team Leader

Reed Group
04.2014 - 03.2016

Team Member

AON
03.2011 - 03.2014

B.Com -

CCS University

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Chhaya Chauhan