Chhaya Kant Mohanty
Gurgaon
Summary
Experienced HR Business Partner with over 15 years of expertise in hiring, engaging, and retaining top talent in Restaurant, Telecom and Logistics Industry. Proven success in developing and executing recruitment strategies that optimize candidate quality and reduce time-to-hire by 20% & 15% increase in quality of hire. Dedicated to maximizing R.O.I through strategic talent acquisition initiatives.
Overview
18
18
years of professional experience
Work History
Manager Sourcing & Onboarding (TA Partner)
Swiggy Limited
Guwahati
04.2021 - Current
- Designed cost-effective recruitment plans for bulk hiring of Delivery Boys across Assam, Tripura, Meghalaya, Odisha, and MP clusters to achieve a 20% cost reduction in cost per hire.
- Refined onboarding systems, resulting in faster new hire productivity and a 15% rise in employee retention.
- Enhanced workforce planning using data insights to cut time-to-hire by 20%, leading to smoother operations.
- Led targeted hiring campaigns to improve employer branding.
- Coordinated with stakeholders on talent management, employee engagement, and performance strategies to enhance HR alignment with business goals.
- Worked on several high impact projects for developing newer channels of recruitment, automating referral hiring along with new joiner's feedback for better candidate experience.
Area HR Lead (HRBP)
Reliance Jio Infocomm
12.2018 - 11.2020
- Spearheaded full-cycle recruiting for 1000 employees across 100 My Jio stores, reducing time-to-hire by 30%
- Leveraged multiple sourcing channels, achieving a 90% offer acceptance rate
- Developed and maintained recruitment dashboards, improving recruitment effectiveness ratio by 20%
- Executed special recruitment drives, increasing female and specially-abled hires by 25%
- Monitored hiring and training budgets, ensuring 100% compliance within defined limits and timely quarterly appraisals
- Conducting store visits for employee connect, resolving employee disputes, issuance of warning letter and PIP
- Worked on several projects in HR Automation which resulted in better employee experience and higher NPS score
Senior Manager HR
Kathmandu Farmers Market Pvt Ltd
02.2018 - 09.2018
- Led end-to-end hiring and onboarding for a agricultural startup having 15 stores with employee strength of 600 employees, achieving 85% retention
- Set up HR systems, including recruitment, onboarding, and training processes
- Implemented HRIS, streamlined appraisal methods, and ensured legal compliance
- Developed employer branding strategies, enhancing talent attraction by 25%
- Designed job descriptions, KPIs, and psychometric tests to improve hiring quality by 30%
Asst Manager-HR (Regional HRBP)
Au Bon Pain Cafe India Ltd
04.2014 - 09.2017
- Managed end-to-end employee life cycle for 600 employees across 15 stores, maintaining 90% staffing levels
- Attracted top talent via job fairs, referrals, walk-ins, and campus interviews, reducing hiring costs by 20%
- Established HR systems for recruitment, onboarding, training, and IDP, ensuring compliance
- Implemented HRIS and created HR dashboards to track key metrics like time to hire and attrition
- Enhanced employer branding and reduced attrition with rewards, incentives, and timely promotions
- Conducted exit interviews and managed payroll, budgeting, and incentive calculations
Assistant Manager HR (Corporate HRBP)
Devyani International Ltd
08.2012 - 04.2014
- Managed end-to-end recruitment and HR operations for 1200 employees across 50 stores (Pizza Hut & KFC)
- Built talent pipelines through walk-ins, advertisements, campus interviews, referrals, and job fairs
- Led recruitment for new store openings in North India, ensuring timely staffing
- Conducted induction, orientation, training, and background checks for new hires
- Executed employer branding and talent management initiatives, including IDP and IJP
- Prepared reports on hiring, budget, attrition, and HR scorecards, enhancing onboarding practices
- Executed several HR Programmes like Great onboarding docket, Progressive Discipline Process, Balance score card
Sr Executive Talent Acquisition
Jubilant Foodworks Ltd
03.2011 - 08.2012
- Sourced candidates for 40 Domino's and Dunkin' Donuts stores, achieving a 90% fill rate using referrals, direct sourcing, and job fairs
- Evaluated resumes, interviewed candidates, and refined recruiting strategies, reducing time-to-hire by 20%
- Analyzed recruiting metrics and shared recommendations, improving hiring quality by 25%
- Promoted internal talent mobility, increasing internal hires by 15%
- Conducted induction, orientation, and HR audits, ensuring timely onboarding and compliance
HR Officer
Mission New Energy Limited (Biofuel Startup)
03.2008 - 10.2010
- Managed recruitment and interview processes, maintaining optimal staffing for 1000 employees
- Developed job postings to attract high-quality candidates, building a robust talent pool
- Directed onboarding and training, ensuring smooth operations and high production efficiency
- Conducted reference checks, background checks, and pre-employment medical screenings
- Prepared recruitment reports on hiring, attrition, and manpower costs, and tracked new joiner productivity
- Conducting employee pulse checks, quarterly townhall, brain bench sessions at regular intervals
Junior Recruiter (HR Assistant)
Early Sail Software Pvt Ltd
11.2006 - 03.2008
- Generated candidate pools through strategic ads and initial interviews for IT roles
- Built relationships with college campuses, recruiting top graduating seniors
- Managed full-cycle recruiting, ensuring timely and quality hires
- Facilitated new employee orientations and managed onboarding logistics
- Prepared daily recruitment reports and supported HR with employee engagement activities
Education
Post Graduate Certificate - Human Resources Management
Indian Institute of Management
Shillong01.2024
Strategic HRBP - HRBP & Strategic HRM
FICCI
Mumbai03.2021
PGDM - HR
Lal Bahadur Shastri Institute of Management
07.2006
B COM - Accounting Hons
BJB College (Autonomous)
03.2002
Skills
Strategic Workforce Planning
End-to-End Talent Acquisition
Employee Engagement & Retention
Stakeholder Management
Onboarding & Induction
HR Analytics & Metrics
Performance Management
HR Scorecard
Change Management
Employer Branding
Compliance & Process Optimization
HR Automation
Area of Expertise:
- HRBP | Talent Acquisition | HR Generalist
Languages
- English
- Hindi
- Odiya
- Bengali
Awards
Best Recruiter ( Devyani International): Completed hiring of 7 new stores in just one month much before the store opening date. Speed along with quality of hiring.
Make A Difference-MAD (Swiggy): Awarded for consistently exceeding recruitment targets, reducing time-to-hire, and successfully filling critical positions across multiple regions. Won a trip to Bali for getting a rank among top 3 recruiters in Pan India in 2024 continuously for 3 quarters.
Projects
Great Onboarding Docket: Designed a comprehensive onboarding docket to standardize and enhance the onboarding experience for restaurant staff, ensuring seamless integration, productivity, and a positive start for all new joiners.
Progressive Discipline Matrix: Implemented Progressive Discipline matrix which contains standard procedure to deal with store disciplinary issues based on the severity of the issue along with standard letter format to be used for different type of disciplinary matters to warn, coach and counsel the store team.
Personal Information
- Pan Number: AORPM7234H
- Aadhar Number: 647949498367
- Date of Birth: 11/04/82
- Nationality: Indian
- Alternate Num: 9582383560
Languages
Odiya
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Manager Sourcing & Onboarding (TA Partner)
Swiggy Limited
04.2021 - Current
Area HR Lead (HRBP)
Reliance Jio Infocomm
12.2018 - 11.2020
Senior Manager HR
Kathmandu Farmers Market Pvt Ltd
02.2018 - 09.2018
Asst Manager-HR (Regional HRBP)
Au Bon Pain Cafe India Ltd
04.2014 - 09.2017
Assistant Manager HR (Corporate HRBP)
Devyani International Ltd
08.2012 - 04.2014
Sr Executive Talent Acquisition
Jubilant Foodworks Ltd
03.2011 - 08.2012
HR Officer
Mission New Energy Limited (Biofuel Startup)
03.2008 - 10.2010
Junior Recruiter (HR Assistant)
Early Sail Software Pvt Ltd
11.2006 - 03.2008
Post Graduate Certificate - Human Resources Management
Indian Institute of Management
Strategic HRBP - HRBP & Strategic HRM
FICCI
PGDM - HR
Lal Bahadur Shastri Institute of Management
B COM - Accounting Hons
BJB College (Autonomous)
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