Results-oriented Operations Manager with extensive expertise in managing the complete lifecycle of housing and LAP loans. Proven track record of streamlining processes, optimizing operational efficiency, and delivering exceptional customer service while maintaining regulatory compliance. Skilled in team leadership, performance monitoring, and implementing strategic initiatives to achieve key business objectives within the mortgage lending industry.
Progressed through increasingly responsible positions from Junior Store Keeper(May2003 – June2004) to Junior Accountant(June2004 –Nov2005) to Accountant (Nov2005 to June2007) to Senior Accountant( June2007 – Dec2008) for this company; Asia’s largest seller of Water Purifiers and Vacuum Cleaners through Direct Marketing with a Annual Turn over of Rs.1200 Crores