Summary
Overview
Work History
Education
Skills
Additional Information - Note
Languages
Timeline
Generic
Chidambaram R

Chidambaram R

Chromepet

Summary

Results-oriented Operations Manager with extensive expertise in managing the complete lifecycle of housing and LAP loans. Proven track record of streamlining processes, optimizing operational efficiency, and delivering exceptional customer service while maintaining regulatory compliance. Skilled in team leadership, performance monitoring, and implementing strategic initiatives to achieve key business objectives within the mortgage lending industry.

Overview

25
25
years of professional experience

Work History

HUB Manager

Orange Retail Finance India Private Limited
05.2024 - 01.2025
  • Optimized resource allocation for improved productivity and cost reduction.
  • Streamlined hub operations by implementing efficient processes and procedures.
  • Implemented data-driven decision-making processes to optimize operational efficiency and drive continuous improvement efforts.
  • Cultivated a positive work environment by fostering open communication, addressing employee concerns proactively, and promoting teamwork across all departments.
  • Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem.
  • Ensured compliance with all legal, industry, and organizational regulations by implementing rigorous internal controls and monitoring systems.
  • Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
  • Enhanced team performance through regular training sessions and performance evaluations.
  • Managed budget effectively, reducing expenses without compromising on efficiency or quality of service.

Branch Operation Manager

AADHAR Housing Finance Ltd.
03.2017 - 04.2024
  • Managed daily branch operations for optimal productivity and customer satisfaction
  • Managing the overall administration and operations of a sales branch office
  • Manage monthly bank reconciliations for branch bank accounts
  • Responsible for all lending functions, which include sales, Underwriting, funding, processing, and closing
  • Prepare and process month-end close related journal entries including detailed analysis to ensure accruals are appropriately stated
  • Monitored the pipeline to ensure that loans are shipped prior to expiration and to ensure conditioned loans are worked and cleared in a timely manner
  • Responsible for tracking and collecting all Post Disbursed Documents including Loan Closure letters on takeover, Collecting Sale Deeds for new purchases and sending to HO.-
  • Responsible for PDC/NACH replenishment to ensure regular repayment of EMI
  • Supported all departments in order to support and meet production goals and objectives
  • Provided a work environment that promotes positive energy, creativity and teamwork.
  • Trained employees on proper procedures and strategies to improve productivity.

Senior Executive

ISSL CPG BPO P LTD
09.2014 - 03.2017
  • Recording transactions in daily basis in Tally, maintaining books of accounts
  • Preparing and analyzing accounting records and financial statements reports
  • To assess accuracy and conformance to reporting and procedural standards of the reports
  • Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements
  • Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice
  • Preparing periodic reports to compare budgeted costs to actual costs
  • Maintaining books of accounts, Bank Reconciliation Statement, Debtor, Creditor Reconciliation statement



Process Lead

CAPGEMINI
02.2009 - 06.2012
  • Responsible for analyzing business processes, information and new systems
  • Made effective suggestions to improve internal controls which were implemented and duly appreciated
  • Managed teams effectively, fostering an environment of open communication and collaboration for better overall performance.
  • Assisted management in understanding various risks, errors in accounts
  • Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
  • Optimized resource allocation, ensuring the right personnel were assigned to appropriate tasks for maximum output.


Senior Accountant

M/s Eureka Forbes Ltd
05.2003 - 12.2008

Progressed through increasingly responsible positions from Junior Store Keeper(May2003 – June2004) to Junior Accountant(June2004 –Nov2005) to Accountant (Nov2005 to June2007) to Senior Accountant( June2007 – Dec2008) for this company; Asia’s largest seller of Water Purifiers and Vacuum Cleaners through Direct Marketing with a Annual Turn over of Rs.1200 Crores

Junior accountant

M/s Sulochana Cotton Spinning and Weaving mills
01.2000 - 04.2003
  • Responsible for Central Excise Activities;
  • Maintaining Rg23c & Rg23A part 1 & 2 for modulated details
  • Maintaining PLA and Preparing Rt12 returns on fort night basis.

Education

MBA - Finance

Vinayaka Missions University (VMU)
Salem, Tamilnadu
01.2009

B.COM -

National College of Arts and Science
Tiruchirapalli, Tamil Nadu
01.1996

Skills

  • Efficiency Improvement Management
  • Continuous Improvement Implementation
  • Risk Management and Compliance
  • Collaborative Team Management
  • Resource Allocation Strategy

Additional Information - Note

I have changed my Name from Sivanandam to Chidambaram vide GAZETTE Notification dated 09/06/17.

Languages

Tamil
Advanced (C1)
English
Advanced (C1)
kannada
Intermediate (B1)

Timeline

HUB Manager

Orange Retail Finance India Private Limited
05.2024 - 01.2025

Branch Operation Manager

AADHAR Housing Finance Ltd.
03.2017 - 04.2024

Senior Executive

ISSL CPG BPO P LTD
09.2014 - 03.2017

Process Lead

CAPGEMINI
02.2009 - 06.2012

Senior Accountant

M/s Eureka Forbes Ltd
05.2003 - 12.2008

Junior accountant

M/s Sulochana Cotton Spinning and Weaving mills
01.2000 - 04.2003

B.COM -

National College of Arts and Science

MBA - Finance

Vinayaka Missions University (VMU)
Chidambaram R