Chinmaya samal
Strategic Account Manager
Bangalore
Summary
Proven leader in strategic account management with a track record of driving revenue growth and client retention at Sonata Software. Skilled in relationship management and sales strategy development, adept at leveraging technical understanding to deliver tailored solutions. Increased client portfolio profitability, demonstrating exceptional industry awareness and customer engagement.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Senior Strategic Account Manager
Sonata Software
10.2021 - Current
- Implemented tailored solutions for complex business challenges, leading to increased client retention rates.
- Increased revenue growth through developing strong relationships with key clients.
- Established clear performance metrics for each assigned account, ensuring accountability and transparency in tracking progress towards goals.
- Managed a portfolio of high-value clients, ensuring optimal client satisfaction levels and long-term partnerships.
- Negotiated contracts and agreements with clients, securing mutually beneficial terms for both parties involved.
- Collaborated with cross-functional teams to ensure seamless delivery of services to strategic accounts.
- Actively participated in quarterly business reviews with senior leadership, providing insights into overall performance within the strategic account portfolio.
- Conducted comprehensive account reviews to identify upsell and cross-sell opportunities for further growth.
- Provided timely reports on account performance and progress towards goals, keeping management informed of any significant developments or concerns.
- Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
Senior Accounts Manager
Zones Corporate Solution
07.2021 - 09.2021
- Conducted thorough market research to gain valuable insights into competitor activities and identify untapped opportunities for expansion.
- Collaborated across departments to ensure seamless communication and coordination in support of joint initiatives.
- Analyzed complex data sets to identify trends and opportunities for improving client retention rates.
- Cold called prospects to explain partnership benefits, representing company values.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
Strategic Account Executive
Team Computers Private Limited
12.2018 - 07.2021
- Monitored performance metrics and prepared reports and forecasts for Apple Products .
- Developed strategic plans that aligned with corporate objectives, driving sustained growth across the organization''s portfolio of accounts.
- Negotiated agreements to develop and execute profitability strategies for key accounts.
- Built extensive networks within target industries, securing valuable referrals and expanding the company''s presence in key markets.
- Collaborated with cross-functional teams to deliver comprehensive client proposals and win new business.
- Generated pipeline to close revenue and attain quota.
Business Development Manager
Southstar Technologies Private Limited
02.2016 - 07.2018
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Participated in trade shows and conferences to network and generate leads.
Education
Bachelor of Technology - Information Technology
Raajdhani Engineering College
Bhubabeswar 04.2001 -
Skills
Relationship Management
Technical understanding
Client Education
Industry Awareness
Sales Presentations
Sales strategy development
Revenue Generation
Customer Engagement
Sales process
Sales Cycle Management
Certification
Jira Fundamentals
Timeline
Senior Strategic Account Manager
Sonata Software
10.2021 - Current
Senior Accounts Manager
Zones Corporate Solution
07.2021 - 09.2021
Strategic Account Executive
Team Computers Private Limited
12.2018 - 07.2021
Business Development Manager
Southstar Technologies Private Limited
02.2016 - 07.2018
Bachelor of Technology - Information Technology
Raajdhani Engineering College
04.2001 -