Chinmayee
Mangalore
Summary
Results-driven Senior Quality Assurance Analyst with extensive experience in Test planning, Test design and execution, and team mentorship. Proven ability to enhance product quality by reducing errors through effective collaboration and Agile methodologies. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Senior Quality Assurance Analyst
Global E-SoftSys Pvt Ltd.
Mangalore
11.2020 - 12.2025
- Test Planning and Test Case Design: Developed a strong understanding of the product requirements provided by the clients. Designed and authored detailed test plans and efficient test cases based on business requirements, functional specifications, and user stories.
- Test Case Execution and Bug Creation: Executed test cases, identified shortcomings in the product. Logged and tracked defects using Azure DevOps, and provided crucial feedback to development teams, leading to significant improvements in application usability and customer satisfaction, ensuring timely resolution and retesting.
- Agile and Scrum Framework: Managed sprints, prioritized tasks, and adapted to product-related changes swiftly with the adoption of Agile Scrum methodologies within the QA department.
- Cross-functional team collaboration: Collaborated with product managers, developers, and UX teams to clarify requirements and identify test gaps early in the SDLC. Worked closely with developers to reproduce and troubleshoot complex bugs, facilitating timely fixes, and enhanced product quality.
- API Testing and Validation: Hands-on experience in API testing using Postman. Reviewed API definitions through Swagger, ensuring correct request/response behavior.
- Scrum Ceremonies Participation: Actively contributed to daily Scrum calls, retrospectives, sprint planning, and backlog grooming.
- Manual, regression, and release testing: Executed functional, regression test suites, and smoke testing cycles for every release to ensure no impact on critical workflows, helping improve overall product stability. Supported production deployments, and performed post-release validation and monitoring.
- Team Mentorship & Quality Standards: Trained and mentored junior QA team members on whole application functionality, testing processes, daily QA activities, and reviewing test cases to maintain high-quality deliverables, thereby fostering a culture of continuous learning and professional growth.
- QA Leadership & Ownership: Owned end-to-end testing activities for web applications, add-ons, and mobile devices, ensuring high-quality releases through effective test coverage and defect prevention.
Education
Bachelor of Engineering in Electronics And Communications. -
St. Joseph Engineering College, Mangalore
06-2020
Skills
- Software QA methodologies
- Defect management
- Basics of SQL
- Regression testing
- Smoke testing
- API testing
- Postman
- Agile/Scrum practices
- Automation: Selenium with Java
- Teamwork and collaboration
- Team mentorship
Languages
English
Proficient (C2)
C2
kannada
Proficient (C2)
C2
Tulu
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Senior Quality Assurance Analyst
Global E-SoftSys Pvt Ltd.
11.2020 - 12.2025
Bachelor of Engineering in Electronics And Communications. -
St. Joseph Engineering College, Mangalore