Rama Chintakunta

• To draft software documentation of the API applications which includes Feature guides
• Interpreting technical specifications and architecture into visual / written interpretation, i.e., using infographics, screenshots etc
• Quickly grasp complex technical concepts to make them easily understandable in text and pictures (Voice/Video Concepts) with a considerable high level technical understanding of technical concepts
• Documentation of video tutorials, Release notes and other API documentation done for Knowledge Repositories on Confluence for internal audience.

Key Responsibilities

• As Software Engineer, Involved in Design, Development and Implementation

• Client interaction for requirement gathering, system study & analysis.

• Understanding the technical & functional specifications.

• Design, development, testing, troubleshooting, and debugging of the applications.

• Managing smooth implementation and testing of the application.

• To draft software documentation of the API applications which includes Feature guides, Installation notes, and Release notes(runbooks)
• Interpreting technical specifications and architecture into visual / written interpretation, i.e., using infographics, screenshots etc
• Quickly grasp complex technical concepts to make them easily understandable in text and pictures (Voice/Video Concepts) with a considerable high level technical understanding of technical concepts
• Documentation of video tutorials, Release notes and other API documentation done for Knowledge Repositories on Confluence for internal audience.

• Documentation of KBAs(Knowledge-based articles) for Microsoft docs on Azure Commercial Marketplace to support the Customer executive team who interact with Clients
• Updating the Knowledge based articles for Partner Center on every patch release
• Understanding and enhancing knowledge about changes in the process of Partner Center
• Supporting frontline Support Engineers to create documents for new processes and updating the existing materials based on the changes in the customer query processes
• Assisting the senior Team staff in making better presentations and other documentation tasks.

• Software Documentation of SCDP(Solix Common Data Platform) by building Content and Illustrations(visual presentations) by using Lucid Charts, Snag IT, and MS-Office
• Quickly grasp complex technical concepts to make them easily understandable in text and pictures (Voice/Video Concepts) with a considerable high level technical understanding of technical concepts
• Presentation for training staff
• Updating the User Manuals and other technical documents on every patch release
• Creating RFPs and RFQs as per the requirement of Sales Team.

• Creating User Manuals and Help Files for a Cloud-based CRM application ArchiveForce which was developed on Salesforce platform by building Content and Illustrations by using Lucid Charts, Snag IT, and MS-Office
• Quickly grasp complex technical concepts to make them easily understandable in text and pictures (Voice/Video Concepts) with a considerable high level technical understanding of technical concepts
• Define templates for documentation which will be reused across the firm by Writing easy-to-understand user interface text, online help and developer guides
• Reviewing the manuals and help files.

• Creating User Manuals for a Cloud-based ERP application Milkosoft by building Content and Illustrations by using MS-Visio, Snag IT, and MS-Office
• Define templates for documentation which will be reused across the firm by Writing easy-to-understand user interface text, online help and developer guides
• Reviewing the created developer guides and Online help content
• Preparing Training materials using MS-Powerpoint
• Preparing Questionnaires for Trainees using Google Forms
• Creating Mobile app User Manuals
• Created user manual for e-Dhaga and Milkosoft Mobile app.

• Prepared students annually for examinations, capturing pass rate.
• Petitioned school administration for updated software to equip learners with latest computer skills.
• Handled student behaviour issues as per school policy to maintain order in class.
• Researched and selected hardware, software, and peripheral equipment to support department needs.
• Kept accurate records of student progress in class and on examinations.
• Evaluated student performances in class and on tests and provided feedback.

• Research books and the internet to develop new topics, courses, and teaching materials and content development on the latest technologies for educating students.

• Researched and selected hardware, software, and peripheral equipment to support department needs.
• Reviewed and downloaded any important software updates useful in the smooth running of school computers.
• Researched and selected hardware, software, and peripheral equipment to support department needs.

• Monitoring, assessing, and marking students' work.

• Motivate and support

• Carrying out a pastoral role as a personal tutor to students;

• Conducting tutorials on a one-to-one basis with learners;

• Planning additional support for students, as necessary;

• Maintaining knowledge of, and implementing, college policies;

• Interviewing potential students and conducting diagnostic assessments as necessary;

• Undertaking a range of administrative tasks.

Assistant Software Engineer, Andhra Pradesh State Warehouse, involved in Design, Development and Implementation.

Key Responsibilities

• As Software Engineer, Involved in Design, Development and Implementation

• Client interaction for requirement gathering, system study & analysis.

• Understanding the technical & functional specifications.

• Design, development, testing, troubleshooting and debugging of the applications.

• Managing smooth implementation and testing of the application.

• Assisted in research for material on various Software modules
• Supported students with various learning difficulties to understand key concepts in core subjects.
• Helped students to achieve target grades through continuous curricular support and motivation.
• Reported on students' progress, and achievements.
• Provided administrative support by photocopying worksheets, typing correspondence, and filing exam results.