CHINTAN SHAH

Results-driven Manager with extensive experience in international payroll, compliance, and operational leadership across the UK, US, and UAE markets. Proven expertise in directing large-scale payroll operations and implementing advanced software solutions while driving efficiency through process optimization and team development. Demonstrated ability to ensure regulatory compliance, maintain financial controls, and engage stakeholders effectively, achieving a 99% payroll accuracy and successfully scaling operations to meet growing client demands. Recognized for an analytical approach to problem-solving, a collaborative leadership style, and the capability to foster empowered, high-performing teams in dynamic, fast-paced environments.

• Transitioned back-office tasks to India operations (2012), improving efficiency and cost management.
• Led pension auto-enrolment implementation (2012–2013), ensuring compliance with statutory requirements.
• Researched and scoped rota (T&A) software (2014), followed by successful implementation, demo, training, and support rollout (2016).
• Piloted Xero accounting with five clients (2019), laying the foundation for wider adoption.
• Played a core role in ISO certifications (ISMS, PIMS, GDPR) preparation and audit (2021).
• Served as SPOC for Bacs payments and audits (2022 onwards), strengthening payment compliance and controls.
• Expanded US payroll department from 4 to 17 members and scaled client base from 40 to 90+ (2023 onwards), driving operational growth and service delivery.