CHINTAN JITENDRA DESAI
Regional Head Of Capacity Planning - APAC
Mumbai
Summary
Director-level Infrastructure Leader with 20 years of experience in cloud capacity planning, AI/ML infrastructure and hyper scale operations across APAC. Led a team of 45+ professionals across eight countries, delivering multi-billion dollar AWS infrastructure investments. Achieved 90% capacity delivery rate and reduced backlog by 94% through focused operational improvements. Previously managed £1B+ network infrastructure at Bloomberg, supporting 325,000+ users globally.
Overview
18
18
years of professional experience
2
2
Certifications
4
4
Languages
8
8
years of post-secondary education
Work History
Regional Head of Planning, APAC - Cloud Infrastructure Capacity Delivery
AMAZON WEB SERVICES (AWS)
04.2025 - Current
- Lead a regional organization of over 45 people across 8 APAC countries (India, China, Singapore, Australia, Malaysia, South Korea, Japan, and Indonesia), with 3 manager direct reports (as a manager of managers).
- Achieved a 90% capacity hand-off rate across network and project fabric types; reduced the scaling backlog by 94% (from 400 to 25 projects) in 22 weeks.
- Delivered 12+ hyperscale ML data centers (2024-2025), with 12+ more targeted for 2026, managing 200+ forecasted scaling projects.
- Established a regional planning function from the ground up: defined systems, tools, processes, and handover mechanisms adopted across APAC.
- Partner with Product, Engineering, Finance, and Business teams on long-range infrastructure strategy and capacity alignment.
Senior Network Deployment Manager - APAC
AMAZON WEB SERVICES (AWS)
08.2021 - 06.2025
- Technical Advisor to India business leadership; led long-range planning for new AWS regions and data center builds across APAC.
- SME for AI/ML network requirements; pioneered retrofit methodology adopted across AWS regions, enabling high-performance ML workloads.
- Built the India planning team from 2 to 9 professionals; earned L5M to L6M promotion based on organizational impact.
- Delivered agile-based software tools, achieving a 50-70% reduction.
- Governed NPI programs for IT/Cloud Infrastructure, adopted by the AWS Infrastructure organization.
Network Deployment Manager
AMAZON WEB SERVICES (AWS)
08.2021 - 11.2022
- As India heads for networking infrastructure build, I directed capacity delivery for AWS regions, ensuring infrastructure readiness for customer growth.
Data Centre IT Operations Manager
AMAZON WEB SERVICES (AWS)
08.2019 - 08.2021
- Managed hyperscale data center operations, ensuring 99.99%+ availability; led a 20-30 person operations team for the Amazon Availability Zone.
- Achieved 20% automation of routine tasks, and reduced operational incidents by 40% through process improvements and team development.
Senior Network Engineering Manager - EMEA Infrastructure
BLOOMBERG LP
06.2017 - 08.2019
- Managed £1B+ core network infrastructure serving over 325,000 Bloomberg Terminal users globally, with 24/7 availability.
- Led India's engineering division while directing EMEA network expansion/rollout projects across 20+ countries.
- Delivered 15-20 major infrastructure projects; reduced network incidents by 25-35%; managed $10M-$20M annual vendor spend.
- Network SPOC for BSE, NSE, NCDEX, and MCX exchange data feed connectivity; managed 50-100 financial data feeds.
- Achieved a 20-30% latency reduction through network optimization and strategic vendor partnerships.
Senior Network Operations Engineer - EMEA Support
BLOOMBERG LP
06.2013 - 05.2017
- Resident Escalation Engineer for London Networks, supporting a 50+ person London engineering team managing EMEA, sitting in Mumbai.
- Resolved 500+ critical escalations with up to 50% faster resolution times, customer migrations, core network configurations, and data center migrations over four years.
- Enhanced Bloomberg Corporate Office networks as a multi-year project, interfacing with the LAN team, and fixing the WAN.
Network Services Specialist
IBM, Global Business Services
01.2008 - 01.2012
- Hired at IBM Australia, I rose up the ranks from being a contractor doing Help Desk cases to a Senior Technical Specialist in four years.
- Moved to IBM India, maintaining the specialist Cisco and Juniper SME, handling ISP-grade and large enterprise customers across APAC for IBM.
- L2 escalation point for IBM APAC for all Juniper escalations; Technical Account Manager for AXIS Bank and SBI banks managing $20M-$30M infrastructure.
- Executed 100–150 network changes annually, with zero critical incidents.
- SME for Juniper Products at IBM Australia TSS; resolved 200 escalations annually, with industry-leading satisfaction scores.
Education
Master of Science - Network Systems
Swinburne University of Technology
Australia 01.2006 - 01.2008
Bachelor of Engineering (B.E.) - Information Technology
K.J. Somaiya Engineering
Mumbai, India 06.2002 - 06.2005
Diploma - Computer Technology
TERNA Polytechnic
Mumbai, India 06.1999 - 06.2002
Skills
Leadership & People Management:
Additional Information
Preparing for PMP and studying GenAI courses.
Certification
JNCIP
KEY ACHIEVEMENTS
Leadership & Team Building:
- Built 45+ person organization across 8 APAC countries from ground up
- Promoted 12 team members in 6 years, including securing L5M→L6M promotion at AWS
- Enabled 3 staff members to relocate internationally and secure new roles
Operational Excellence:
- Reduced backlog by 94% (400→25 projects) in 22 weeks while maintaining 90% capacity hand-off rate
- Delivered 12+ hyperscale ML data centers across APAC region
- Managed £1B+ network infrastructure at Bloomberg serving 325,000+ global users
Strategic Impact:
- Devised Follow The Sun model for Bloomberg's Global Networking operations
- Resolved CIO escalations for major banks and exchanges to extend Bloomberg Network
- Served as one of two SMEs for Juniper escalations across IBM APAC
- Sole Technical Account Manager for Telstra Australia at IBM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Developed key metrics and risk mitigation tactics for goal delivery aligning with business outcomes.
- Supervised teams of 45 staff members (directs and indirect included).
- Promoted 12 and transitioned 3 staff members to international roles within the company retaining top talent.
- Always worked across MNCs reporting to foreign leaders critical a regional and global impact.
Timeline
Regional Head of Planning, APAC - Cloud Infrastructure Capacity Delivery
AMAZON WEB SERVICES (AWS)
04.2025 - Current
Senior Network Deployment Manager - APAC
AMAZON WEB SERVICES (AWS)
08.2021 - 06.2025
Network Deployment Manager
AMAZON WEB SERVICES (AWS)
08.2021 - 11.2022
Data Centre IT Operations Manager
AMAZON WEB SERVICES (AWS)
08.2019 - 08.2021
Senior Network Engineering Manager - EMEA Infrastructure
BLOOMBERG LP
06.2017 - 08.2019
Senior Network Operations Engineer - EMEA Support
BLOOMBERG LP
06.2013 - 05.2017
Network Services Specialist
IBM, Global Business Services
01.2008 - 01.2012
Master of Science - Network Systems
Swinburne University of Technology
01.2006 - 01.2008
Bachelor of Engineering (B.E.) - Information Technology
K.J. Somaiya Engineering
06.2002 - 06.2005
Diploma - Computer Technology
TERNA Polytechnic
06.1999 - 06.2002