CHIRAG MAKWANA

Project name: Cengage - Virtual Astronomy Lab/Cengage - Dental Assisting/Cengage - Health Organization

• Collaborated cross-functionally to ensure seamless integration of modules into larger projects.
• Lead a team of 15 members, mentored team members, and fostered their growth and development.
• Consistently met deadlines by efficiently prioritizing tasks and managing time effectively.
• Streamlined communication within the team, resulting in improved collaboration and faster project completion times.
• Successfully managed multiple complex projects simultaneously while maintaining high-quality standards across all deliverables.
• Optimized module development processes, leading to increased efficiency and better quality outcomes.
• Reviewed the tasks of juniors and given appropriate feedback for better performance.
• Assisted in the recruitment process by interviewing potential candidates.

Project Name: Cengage - Skills Assessment Manager / Cengage - Microsoft Office Specialist.

• Created detailed reports analyzing trends in product performance, identifying areas for enhancement or improvement.
• Optimized test cases to maximize success of manual software testing.
• Mentored eight junior engineers in a team on best practices in quality engineering, fostering a culture of excellence within the team.
• Developed comprehensive quality assurance plans, and improved product quality by implementing robust testing procedures.
• Trained and mentored junior engineers, providing guidance and direction.
• Documented and developed engineering procedures and processes.
• Met tight deadlines to satisfy client demands and project timelines.

Project Name: School Specialty Internal/Training The Street.

• Followed the software development life cycle for better efficiency in Project management.
• Thorough manual testing was carried out on multiple environments.
• Performed different types of testing, such as UI and content verification, functional and non-functional testing, integration and regression testing, and smoke and sanity testing.
• Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Timely reported to my senior and learned about the process under his guidance.
• Developed comprehensive documents for the project.