Chirag Minocha

Capacity Building, Financial Literacy, and Behavioral Skills

• Delivered work-related training to over 3,500 grassroots personnel in the hydrocarbon sector, focusing on product knowledge, delivery processes, digital literacy, and safety practices.
• Designed and facilitated sessions to improve financial awareness, covering topics such as budgeting, savings, insurance, and the long-term impact of informed financial decisions.
• Regularly conducted motivational sessions on the importance of education, continuous learning, and goal-setting, tailored to semi-literate or first-generation learners.
• Promoted awareness of personal health, hygiene, and positive daily habits, with an emphasis on well-being as a foundation for personal and professional growth.

Manager – Commercial LPG Sales and Network Operations.

• Spearheaded the sales and business development of commercial LPG in the B2B segment, catering to diverse industries, including hospitality, manufacturing, and institutions, across the Mumbai and Nashik regions.
• Managed a high-value portfolio of key accounts and strategic clients, ensuring strong service delivery, and long-term relationship building.
• Negotiated bulk deals, resolved technical and service-related issues, and acted as the single point of contact for major clients, ensuring consistent customer satisfaction, and revenue retention.
• Identified new business opportunities, conducted feasibility assessments, and contributed to the expansion of the commercial LPG footprint in competitive markets.

Sales Officer – LPG (2013–2016), Ahmedabad.

• Managed B2C LPG sales operations, ensuring target achievement, customer service excellence, and distributor performance across assigned territories.
• Built and nurtured a robust distribution network, regularly conducting performance reviews, audits, and training programs to align field operations with company standards.

Logistics Officer – LPG Planning (2016–2018), Kheda.

• Oversaw end-to-end LPG logistics and supply chain planning, ensuring timely product availability and inventory optimization at the bottling plant and distributors.
• Coordinated with supply points, transporters, and plant operations teams to maintain cost-effective, uninterrupted product movement, and regulatory compliance.

Sales Officer – LPG

• Gained hands-on experience in LPG marketing, distribution, and customer service, while actively contributing to field operations.
• Focused on learning core business processes, building distributor relationships, and understanding the dynamics of B2C sales at the grassroots level.

Contributed four case studies (Feb 2023 – Aug 2023) to the Compendium of Best Water Management Practices in Maharashtra, developed in collaboration with the Aga Khan Foundation. The cases documented innovative, community-led solutions for sustainable water management across varied rural contexts.

Currently engaged with the Indian Institute of Public Health, Gandhinagar (IIPHG), for the development of case studies focused on medical leadership. The work involves capturing real-life experiences of healthcare professionals, highlighting decision-making, governance, and capacity-building within public health systems.