Chirag Tawri
Mumbai
Overview
3
3
years of professional experience
1
1
Certification
Work History
Management Trainee
Primacy Industries
Mangalore
01.2025 - Current
- Utilized tools like Sales Navigator and Apollo.io to identify, qualify, and generate high-potential B2B leads, contributing to a stronger sales pipeline.
- Conducted market research to analyze consumer preferences, competitor strategies, and market trends, providing actionable insights for product design, pricing, and promotions of the Personal Care and Aerosol unit.
- Managed end-to-end key account responsibilities for the major client, Dabur, ensuring seamless coordination across new product development (NPD), production planning, and inventory control.
Marketing Intern
CafeMutual
04.2024 - 05.2024
- Led event management for the CafeMutual Passives Conference, overseeing logistics, guest list coordination, and communication with over 20 international and Indian experts, ensuring seamless event execution.
- Established strategic partnerships by building industry connections and managing contacts for over 300 Portfolio Management Services (PMS) companies, facilitating collaboration and business opportunities.
- Extracted and analyzed data from the Association of Mutual Funds in India (AMFI) to derive actionable insights, supporting strategic decision-making for effective event management and planning.
- Optimized event logistics and operations, achieving improved efficiency and cost-effectiveness, which resulted in a higher success rate and positive feedback from attendees.
Inbound Sales Executive
Reliable Business Solutions & Services
03.2022 - 09.2022
- Led customer service operations, ensuring a 90% resolution rate on the first contact, enhancing customer satisfaction, and reducing repeat inquiries by 30%.
- Delivered in-depth product and service knowledge to over 1,000 customers, resulting in a 20% boost in retention rates by empowering customers with informed decision-making, which directly contributed to increased consumer engagement.
- Analyzed extensive customer feedback data to uncover service gaps, collaborating with cross-functional teams to implement actionable insights that increased positive reviews by 15% and reduced complaints by 30%.
Education
MBA - Marketing
T.A Pai Management Institute
Manipal01.2025
B.M.S -
K.J Somaiya College Of Arts & Commerce
Mumbai01.2021
Certification
Project Management - Acquired strong project management skills, including strategic planning, team leadership, and a proactive problem-solving approach to ensure successful project execution and delivery.
Projects
Marketing intern, OldSold.in - managed inventory and optimized stock levels, reducing waste by 15%, and ensuring efficient operations
Marketing Intern, Copian International- Spearheaded targeted outreach campaigns, acquiring 20 new B2B and retail clients, which boosted the client base by 15% and contributed to a 20% increase in retail sales., Increased client retention by 30% by implementing digital marketing and optimizing product offerings based on client feedback, driving long-term business growth.
Consumer behavior research project—spearheaded analyzed consumer behavior in the retail sector through surveys and interviews, identified key purchasing drivers, and recommended targeted marketing and merchandising strategies to improve customer engagement and brand loyalty.
Timeline
Management Trainee
Primacy Industries
01.2025 - Current
Marketing Intern
CafeMutual
04.2024 - 05.2024
Inbound Sales Executive
Reliable Business Solutions & Services
03.2022 - 09.2022
MBA - Marketing
T.A Pai Management Institute
B.M.S -
K.J Somaiya College Of Arts & Commerce
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