Chiranmoy Kar
Product Management
Noida
Summary
Professional Summary
- Certified Scrum Product Owner with rich experience in building products in SaaS & D2C domain.
- Evolving business strategies into product strategies, roadmaps, and vision to drive revenue goals and customer benefits.
- Adept in design thinking to focus on core problem to drive value driven solutions.
- Experienced on leading design efforts with User Research & User Experience teams.
- Ability to manage stakeholder communication across Sales, Technology, Marketing and Customer support to establish alignment and build consensus.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager
Builder.AI (Using AI to digitize dreams| Series C Funded $100 Mn)
07.2022 - Current
- Created ready to use SaaS Website & Mobile App digital solution for Food Delivery & e-Learning.
- Collaborated with partners like Etisalat/ IDFC/ Microsoft to scale customer volume.
- Mapped the user journey and personas to start with self service on the product and grow into bigger revenue generating streams.
- Worked with design to set up scalable patterns across different SKUs.
- Established delivery and payment partners for India & UK business.
- Established agile development process for targeting planned release of MVP features.
Product Manager
Cvent (SaaS Market Leader in Event Management Software)
07.2018 - 07.2022
- Created roadmap for Spend Management financial solution with inputs from cross support teams and stakeholder approval.
- Delivered New Spend Management solution Early Adopter MVP and General Availability for event planners which involves complex data layering and structures.
- Achieved growth of over 25% by quarter on mid market adoption of product.
- Increased product usability score by 17 points to drive adoption on smaller organizations.
- Successfully integrated miMeetings with Cvent to cut down processing time by 80% for ground transportation.
- Closely collaborated with Veeva engineering partners to create seamless data flow between the platforms that resulted in $500K of new business.
- Grew adoption for Attendee Appointments solution by 40% YOY and met revenue goals of $1M of new business for FY.
- Led cross team collaboration to strategize release plan and sunset timelines with minimal impact on existing users.
Product Lead
Cvent
10.2015 - 06.2018
- Implemented Outlook meeting invite capabilities on Cvent Attendee Appointment solution.
- Delivered new appointment structures to facilitate specific usage across Trade Show and Investor Conferences.
- Delivered match making feature for Cvent Appointments to recommend sessions and attendees for optimized networking.
- Delivered Multi factor Authentication on Cvent planner login in collaboration with Okta services.
- Gathered user feedback and requirements to translate into manageable product backlog and prioritized it in close collaboration with different business units.
- Managed end-to-end product development life cycle within specifications and budget restrictions, and acted as an interface between end users, stakeholders and the technology team.
- Groomed backlog to prioritize work based on business goals and product goals.
- Collaborated with product manager to relay product vision and requirements with sprint teams.
Product Trainer
Cvent
03.2012 - 09.2015
- Led the training program and collaborated with Technology to act as bridge with Customer Support.
- Redesigned curriculum and collateral to infuse better understanding of Events product capabilities and usage
- Facilitated client & internal trainings across large audiences.
- Worked as liaison with top tier clients to boost strategic usage of product in an effort to maximize output and alleviate pain points.
- Subject Matter Expert on multiple product lines to support associates and their queries.
Process Advisor
Barclays Shared Services
07.2010 - 08.2011
- Advised customers on financial products based on their profile and needs.
- Upsold various proprietary financial products like home loans, mortgages, credit cards and personal loans.
- Led sales training for new hires.
Education
Executive MBA - Business Analytics
Institute of Management Technology
Ghaziabad 07.2021 - 09.2022
Bachelor's in Hospitality Management -
International Institute of Hospitality Management
Kolkata 07.2006 - 06.2009
Skills
Design Thinking
Accomplishments
- Certified Scrum Product Owner from Scrum Alliance
- Design Thinking from QGLUE
- COPC certified
Timeline
Product Manager
Builder.AI (Using AI to digitize dreams| Series C Funded $100 Mn)
07.2022 - Current
Executive MBA - Business Analytics
Institute of Management Technology
07.2021 - 09.2022
Product Manager
Cvent (SaaS Market Leader in Event Management Software)
07.2018 - 07.2022
Product Lead
Cvent
10.2015 - 06.2018
Product Trainer
Cvent
03.2012 - 09.2015
Process Advisor
Barclays Shared Services
07.2010 - 08.2011
Bachelor's in Hospitality Management -
International Institute of Hospitality Management
07.2006 - 06.2009
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