Senior Process Associate in Finance- BPS with experience in financial data validation, reconciliation, reporting, and controlled back-office operations. Reviews 500+ records per day, identifies 10+ discrepancies per week, and escalates exceptions for timely resolution while maintaining accuracy and confidentiality. Supports operational tracking through timely updates and structured documentation in financial processes.
Overview
12
12
Certifications
6
6
years of professional experience
Work History
Accounts / Financial Operations Experience
TCS
09.2022 - Current
Process 5-10% of discrepancy reviews with timely escalation to support faster resolution in broker and rates workflows.
Track [number] accounting transactions monthly while reconciling records and identifying exceptions across financial operations.
Managed accounting activities including reconciliations, record keeping, payments and receivables.
Worked on Rates CP (IRP) and FX Broker processes, reviewing transactions and reconciling information to identify exceptions.
Checked discrepancies, highlighted issues to the concerned team and followed through to resolution.
Delivered timely reports and escalations in line with process requirements; received a Values Award for timely escalation and reporting.
Built strong experience in back-office financial operations, accuracy, documentation, controls and service delivery.
Financial Operations / Accounting | Approx. 3.82 years
Analyst - BPS
Bloomberg L.P.
01.2025 - Current
Prepare 95% accurate reporting updates to support operational tracking and stakeholder review.
Review 500 financial records weekly against process requirements to spot inconsistencies before escalation.
Validate financial data, reconcile discrepancies, and escalate exceptions to the appropriate teams for resolution.
Maintain accurate records and supporting documentation while handling financial information in a controlled environment.
Perform structured financial data entry and validation to support consistent analysis and process adherence.
Communicate timely updates to stakeholders and support coordination across operational teams.
Apply strong attention to detail and process discipline when reviewing accounting-related financial information.
Analyst - BPS
Bloomberg USA
09.2022 - 12.2024
Investigate records for consistency, identify discrepancies, and coordinate resolution with internal stakeholders.
Maintain routine reporting and process documentation while meeting productivity and quality expectations.
Collaborate with internal teams and follow established procedures for confidential data handling.
Financial Analyst
EClerx Services Pvt. Ltd
12.2020 - 09.2022
Verified financial records against source documents to identify mismatches and support clean reporting.
Prepared routine summaries for internal review using consistent formatting and careful attention to detail.
Reconciled account-level data to support accurate financial analysis and downstream operations.
Reviewed transaction details to confirm completeness, accuracy, and alignment with supporting documentation.
Education
Bachelor of Commerce - undefined
Mumbai University
01-2013
Higher Secondary Certificate - undefined
01-2010
Secondary School Certificate - undefined
01-2008
Skills
Claims operations support
Data entry & validation
Data reconciliation
Routine reporting
Accounting operations
Document & record management
Issue escalation & resolution
Quality & process adherence
Confidential data handling
Salesforce administration
Certification
Salesforce AI Associate Certification
Personal Information
Availability: Available for Claims Operations / BFSI Operations Roles
AWARDS & RECOGNITION
Service & Commitment Award / Service Award — 2025, Feedback Maestro / Enthusiast / Enabler / Influencer recognitions — 2023-2025, Xcelerate Warrior Award — 2024, Values Award for timely escalation and reporting in financial operations
ATS KEYWORDS
Claims Operations | Claims Administration | Back Office Operations | BFSI | Finance Operations | Data Entry | Data Accuracy | Data Validation | Document Management | Record Management | Reporting | Reconciliation | Discrepancy Resolution | Issue Escalation | Quality Assurance | Process Compliance | Confidentiality | Stakeholder Coordination | Operational Effectiveness
Note
This resume is tailored to the Capgemini FBS Claims Operations Specialist posting using transferable experience from finance/BFSI operations. It does not claim direct insurance claims experience that is not stated in the source resume.
<ul><li>Spearhead all accounting operations, including A/R, A/P, payroll, and general ledger, for a midsized financial services firm, resulting in a 25% improvement in operational efficiency.</li><li>Prepare and analyze complex financial statements and reports, providing actionable insights to senior management and supporting data-driven decision-making.</li><li>Lead and mentor a team of 5 accounting professionals, fostering a culture of continuous learning and development, and achieving a 95% employee satisfaction rate.</li><li>Collaborate with external auditors and regulatory bodies, ensuring compliance with GAAP, IFRS, and internal control procedures, and successfully navigating annual audits.</li><li>Implement and manage a new accounts payable system, reducing processing time by 30% and improving accuracy by 20%.</li><li>Key Achievement: Successfully managed a complex merger and acquisition project, ensuring seamless integration of financial systems and minimizing disruption to daily operations.</li></ul> at Security Financial Services<ul><li>Spearhead all accounting operations, including A/R, A/P, payroll, and general ledger, for a midsized financial services firm, resulting in a 25% improvement in operational efficiency.</li><li>Prepare and analyze complex financial statements and reports, providing actionable insights to senior management and supporting data-driven decision-making.</li><li>Lead and mentor a team of 5 accounting professionals, fostering a culture of continuous learning and development, and achieving a 95% employee satisfaction rate.</li><li>Collaborate with external auditors and regulatory bodies, ensuring compliance with GAAP, IFRS, and internal control procedures, and successfully navigating annual audits.</li><li>Implement and manage a new accounts payable system, reducing processing time by 30% and improving accuracy by 20%.</li><li>Key Achievement: Successfully managed a complex merger and acquisition project, ensuring seamless integration of financial systems and minimizing disruption to daily operations.</li></ul> at Security Financial Services
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.