CHIVUKULA NARASIMHA TEJA
Hyderabad
Summary
Certified SAFe® 6.0 Agilist and PSM II Scrum Master with 5+ years of experience enabling Agile delivery, facilitating Scrum ceremonies, and driving continuous improvement across cross-functional teams. Strong expertise in delivery governance, impediment removal, dependency management, and Agile metrics reporting using Power BI. Experienced in stakeholder alignment, leadership communication, and scaling Agile practices in enterprise environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager - Operations Management
Esthetic Insights Pvt Ltd.
Hyderabad
04.2025 - Current
- Act as Scrum Master, Agile facilitator for cross-functional teams, running Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
- Removed delivery impediments across Operations, Finance, Procurement, and Customer Success, improving flow and predictability.
- Supported backlog prioritization by sequencing work based on business value, urgency, and dependencies.
- Built Power BI dashboards to track KPIs, delivery metrics, and SLAs, enabling leadership decision-making.
- Drove continuous improvement initiatives, resulting in approximately 20% efficiency gains.
Team Lead, Business Development
Esthetic Insights Pvt Ltd
Hyderabad
10.2021 - 04.2025
- Led client-facing delivery coordination and stakeholder communication across Product, Ops, and Finance teams.
- Conducted structured planning and retrospective-style improvement sessions to strengthen execution.
- Improved client retention by 15% through better transparency, reporting, and escalation handling.
- Created dashboards and reports to track performance metrics and delivery health.
Assistant Manager, Marketing & Management
Four Square Home Pvt Ltd
Tirupathi
07.2017 - 08.2019
- Coordinated weekly progress meetings, tracked blockers, and shared analytical updates with leadership.
- Supported stakeholder alignment and delivery clarity across internal teams.
Education
MSc & MBA - Food and Agri Business Management
Audencia Business School
01.2022
Bachelor of Technology (B.Tech) -
Prist University
01.2018
Skills
- Agile and Scrum
- Scrum ceremonies (planning, daily scrum, review, retrospective)
- Backlog refinement support
- impediment and dependency management
- Agile coaching and team enablement
- SAFe / Scaled Agile Fundamentals
- Delivery governance and reporting
- Velocity, throughput, and SLA tracking
- Power BI dashboards and KPI reporting
- Risk and issue management
- Executive reporting and reviews
Tools
- Power BI (advanced)Jira (intermediate)Azure DevOps (intermediate), Excel (advanced) Confluence Miro
- JIRA and Azure DevOps working knowledge
- Continuous Improvement (Kaizen, Lean)
Certification
SAFe® 6.0 Agilist
PSM II – Professional Scrum Master II (Scrum.org)
PL-300 – Microsoft Power BI Data Analyst
Executive Development Program – Operations Management & Lean Six Sigma (IIM Kashipur)
PSM II – Professional Scrum Master II (Scrum.org)
PL-300 – Microsoft Power BI Data Analyst
Executive Development Program – Operations Management & Lean Six Sigma (IIM Kashipur)
Projects
Operational Efficiency Transformation (Scrum-Aligned Project), Facilitated structured planning, sync-ups, and improvement cycles with cross-functional teams. Used Power BI to generate delivery dashboards similar to Agile metrics tracking (capacity, throughput, SLA). Drove workflow improvements contributing to 20% operational efficiency gains. Client Engagement Optimization, Conducted review meetings and feedback cycles resembling Sprint Reviews. Improved response times and clarity in requirement flows across internal teams. Market & Revenue Growth Initiatives, Collaborated cross-functionally to align on deliverables, risks, and resource allocation. Enabled predictable execution cycles leading to 20% annual revenue growth.
Languages
- Telugu
- English
- Hindi
- French
Timeline
Manager - Operations Management
Esthetic Insights Pvt Ltd.
04.2025 - Current
Team Lead, Business Development
Esthetic Insights Pvt Ltd
10.2021 - 04.2025
Assistant Manager, Marketing & Management
Four Square Home Pvt Ltd
07.2017 - 08.2019
MSc & MBA - Food and Agri Business Management
Audencia Business School
Bachelor of Technology (B.Tech) -
Prist University