Chockalingam K

Kantar: Integration

• Successfully managed the entire project independently for over 7 months, delivering high billability and profitability for the company.
• Integrated Apex and LWC solutions for improved data management and process automation.
• Managed complex scenarios involving middleware and API integrations.

TMB: BI and Reporting

• Developed and optimized reports and dashboards based on CRM analytics to support business intelligence initiatives.
• Helped overcome data loss and successfully integrated third-party data with Salesforce.

Genysis: Einstein Bot and Co-Pilot Specialist

• Implemented and optimized Einstein Bot and Co-Pilot solutions, addressing complex business scenarios.

• Developed and deployed custom applications using Apex and LWC, improving user experience and operational efficiency.
• Administered Salesforce environments, managing user permissions, security settings, and data integrity.
• Implemented CRM analytics and business intelligence solutions, leveraging Data Cloud for enhanced reporting and decision-making.
• Conducted integration projects using APIs and middleware, ensuring seamless data flow between systems.
• Led project initiatives from requirement gathering to deployment, ensuring timely and within-budget delivery.
• Provided training and support to end-users, enhancing user adoption and system utilization.