CHOKKANATHAN J
Tindivanam
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Relationship Manager - Agri and FI
CSB Bank Ltd
3 2024 - 09.2024
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Relationship Manager - Retail Agri Lending
HDFC Bank Ltd
09.2022 - 02.2024
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
- Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
Rural Portfolio Officer - Retail Agri Lending
HDFC Bank Ltd
04.2019 - 08.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
Production Planning and Quality Engineer
FCS Fluoro Carbon Seals Pvt Ltd
12.2017 - 04.2019
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Consistently met or exceeded production goals by efficiently operating machinery and minimizing waste during production runs.
- Streamlined production process by organizing workspace for maximum efficiency.
- Managed emergency situations effectively, minimizing disruptions to production schedules.
Graduate Apprentice Trainee
Rane Madras Pvt Ltd
06.2016 - 06.2017
- Acquired essential problem-solving skills by tackling complex challenges during the course of the apprenticeship program.
- Finished assigned work on schedule with minimal supervision.
- Worked with team members to refine task workflows for greater productivity.
- Developed strong time management skills through effective planning, scheduling, and monitoring of tasks during busy project periods.
- Expanded technical knowledge base by actively seeking out new learning opportunities and staying up-to-date with industry trends.
- Increased overall team productivity by sharing knowledge and best practices with fellow graduate apprentice trainees.
- Kept neat, organized records for completed work.
- Read and interpreted documents for standard operating procedures, safety rules and job-specific protocols.
- Adapted quickly to new working environments, demonstrating flexibility and openness to change throughout the apprenticeship program.
- Maintained a high level of professionalism when interacting with colleagues, supervisors, and clients alike, fostering positive working relationships at all times.
Education
Bachelor of Engineering - Mechanical Engineering
PSN College of Engineering And Technology
Tirunelveli 04.2001 -
Skills
Product Sales
Teamwork and Collaboration
Business Development
Client Service
Client Account Management
Problem-solving skills
Relationship Building
Personal Traits
- Possess excellent communication skills and interpersonal skills.
- Quick learner
- Dedicated and self-reliant.
Personal Information
- Father's Name: JAGADEESAN V
- Date of Birth: 02/13/95
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Declaration: The information stated above is true to the best of my knowledge and belief.
Date : CHOKKANATHAN J
Place :
Languages
English, Tamil
Software
MS Office
Finnone
Flexcube
Timeline
Relationship Manager - Retail Agri Lending
HDFC Bank Ltd
09.2022 - 02.2024
Rural Portfolio Officer - Retail Agri Lending
HDFC Bank Ltd
04.2019 - 08.2022
Production Planning and Quality Engineer
FCS Fluoro Carbon Seals Pvt Ltd
12.2017 - 04.2019
Graduate Apprentice Trainee
Rane Madras Pvt Ltd
06.2016 - 06.2017
Bachelor of Engineering - Mechanical Engineering
PSN College of Engineering And Technology
04.2001 -
Relationship Manager - Agri and FI
CSB Bank Ltd
3 2024 - 09.2024
Similar Profiles
SOJAN MATHEWSOJAN MATHEW
Branch Head : Dy Vice President at CSB BANK LTDBranch Head : Dy Vice President at CSB BANK LTD
Bindu AjayanBindu Ajayan
Zonal Credit Head (Micro & SME) - South 3 at CSB Bank LtdZonal Credit Head (Micro & SME) - South 3 at CSB Bank Ltd
HARI V MENONHARI V MENON
Branch Manager at CSB BANK LTDBranch Manager at CSB BANK LTD