VEERA DHILEPAN M
NEYVELI
Summary
Skilled professional with expertise in sourcing, negotiating, and procuring goods and services to fulfill operational needs. Proven ability to identify alternative suppliers to enhance resource availability. Strong attention to detail ensures effective management of processes and timelines, leading to successful task completion.
Overview
11
11
years of professional experience
Work History
Relationship Manager-Agri Loans
AXIS Bank Ltd
11.2024 - Current
- Customer Service and Acquiring New Business By serving the Customers
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Sales Manager - Credit Cards
Axis Bank Ltd
Trichy
11.2021 - 11.2024
- Mainly concerning with Credit Card Service and Handling Customer Queries
- Led sales team to achieve monthly targets and drive revenue growth.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
Sales Manager - Credit Cards
HDFC Bank Ltd
Puducherry
02.2019 - 10.2021
- Led sales team to achieve monthly targets and drive revenue growth.
- Managed customer relationships to ensure satisfaction and retention efforts.
- Managed customer inquiries regarding credit card applications and account information.
- Assisted in processing credit card transactions and resolving payment issues.
Assistant Manager - Privilege Banker-RM
ICICI Bank Ltd
07.2016 - 08.2018
- My Role is to broaden the Bank Relationship with new and existing clients by placing heavy emphasis on Sales, Cash Management and Investment Consultants
- Handled a Customer Portfolio of 10 Cr of the Branch
- Performed Daily accounting Maintenance as per Approved Bank Procedures
- Manage wide Variety of Customer Service procedure without any Delay and Errors
- Supervised Monthly Audits to ensure Bank's operational Performance
Assistant Manager Sales
Kotak Mahindra Bank Ltd
07.2014 - 06.2016
- Mainly concerning on Acquiring New Clients and Cross Selling of Bank Products
- Identifying new Customers For the Bank
- Promoting and Cross selling the Bank Products like LI, Mutual Funds and Loans etc
- Handling the customer Queries and satisfying them
Education
B.E. - Mechanical Engineering
Jeppiaar Engineering College
01.2010
MBA - Marketing and Human Resource
RMK Engineering College
01.2012
Skills
- Customer relationship management
- Sales strategy
- Market analysis
- Financial product expertise
- Data analysis
- Revenue growth
Disclaimer
I hereby declare that the information furnished above is true to my knowledge.
Timeline
Relationship Manager-Agri Loans
AXIS Bank Ltd
11.2024 - Current
Sales Manager - Credit Cards
Axis Bank Ltd
11.2021 - 11.2024
Sales Manager - Credit Cards
HDFC Bank Ltd
02.2019 - 10.2021
Assistant Manager - Privilege Banker-RM
ICICI Bank Ltd
07.2016 - 08.2018
Assistant Manager Sales
Kotak Mahindra Bank Ltd
07.2014 - 06.2016
B.E. - Mechanical Engineering
Jeppiaar Engineering College
MBA - Marketing and Human Resource
RMK Engineering College