Summary

Overview

Work History

Education

Skills

Timeline

Chris Knuckles

Connersville

Summary

Veteran professional with many years of experience. Developed company goals in collaboration with managers and executives, providing strategies for company relationships with clients and employees to optimize productivity and maximize revenues. Interfaced with clientele to understand needs and achieve total customer satisfaction. Disciplined professional leading team members to new heights in performance.

Overview

11

11

years of professional experience

Work History

Senior Supervisor

Merit Logistics

Shelby

09.2014 - Current

Oversaw daily operations to ensure efficient workflow and productivity.
Mentored team members to enhance skills and improve performance.
Facilitated communication between departments to enhance collaboration.
Trained new personnel on proper job functions and safety protocols.
Participated in strategic planning initiatives to improve operations.
Resolved customer service issues quickly and effectively.
Led new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values.
Maintained accurate records of employee attendance, absences, overtime.
Trained new employees on company policies, job duties, and performance expectations.
Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

GED -

Ben Davis High School

1200 N Girls School Rd, Indianapolis, In 46214

05-2008

Skills

Team leadership
Operational efficiency
Strategic planning
Performance management
Employee onboarding
Customer relationship management

Problem solving
Employee supervision
Operations management
Workflow management
Employee motivation
Attention to detail

Timeline

Senior Supervisor

Merit Logistics

09.2014 - Current

GED -

Ben Davis High School