Chris Knuckles
Connersville
Summary
Veteran professional with many years of experience. Developed company goals in collaboration with managers and executives, providing strategies for company relationships with clients and employees to optimize productivity and maximize revenues. Interfaced with clientele to understand needs and achieve total customer satisfaction. Disciplined professional leading team members to new heights in performance.
Overview
11
11
years of professional experience
Work History
Senior Supervisor
Merit Logistics
Shelby
09.2014 - Current
- Oversaw daily operations to ensure efficient workflow and productivity.
- Mentored team members to enhance skills and improve performance.
- Facilitated communication between departments to enhance collaboration.
- Trained new personnel on proper job functions and safety protocols.
- Participated in strategic planning initiatives to improve operations.
- Resolved customer service issues quickly and effectively.
- Led new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values.
- Maintained accurate records of employee attendance, absences, overtime.
- Trained new employees on company policies, job duties, and performance expectations.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
GED -
Ben Davis High School
1200 N Girls School Rd, Indianapolis, In 4621405-2008
Skills
- Team leadership
- Operational efficiency
- Strategic planning
- Performance management
- Employee onboarding
- Customer relationship management
- Problem solving
- Employee supervision
- Operations management
- Workflow management
- Employee motivation
- Attention to detail
Timeline
Senior Supervisor
Merit Logistics
09.2014 - Current
GED -
Ben Davis High School
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