Summary
Overview
Work History
Education
Skills
Additional Projects
Languages
Hobbies and Interests
Timeline
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Chris Saldanha

Chris Saldanha

Mumbai

Summary

Product Delivery & Project Management professional with 5+ years of experience across digital products, sports tech, and web services. Proven success in managing high-impact projects for global sports clients including ICC, Gujarat Titans, and United World Wrestling. Skilled in delivery management, stakeholder coordination, product innovation, and fan engagement strategies, with a track record of leading cross-functional teams and achieving measurable growth.

Overview

6
6
years of professional experience

Work History

Senior Associate Delivery Manager

Sportz Interactive
10.2023 - Current
  • Senior Associate Delivery Manager (Mar 2025 – Present)
    Senior Project Manager (Jul 2024 – Mar 2025)
    Associate – Data Visualization & Project Management (Oct 2023 – Jul 2024)
  • Lead delivery of digital products and fan engagement platforms for global sports clients including ICC, Gujarat Titans, United World Wrestling, Hockey India, and Wisden among other clients.
  • Manage a team of 3 associates, mentoring them in client delivery, Agile practices, and stakeholder management while working closely with the Head of Delivery.
  • Spearheaded innovation by building fan-first features (Web Stories, UGC modules, reel-like short videos, personalization) to enhance fan engagement and digital reach.
  • Directed end-to-end website and app redesign for Gujarat Titans, integrating multiple third-party partners, optimizing user journeys, and executing campaigns that drove 800K YoY fanbase growth (2024 & 2025).
  • Successfully delivered 4+ concurrent projects under tight timelines, earning multiple client appreciation notes and awards from both internal leadership and third-party providers.
  • Leveraged Jira, Confluence, Google Analytics, App Store Console, and Play Store Console to monitor delivery timelines, app/web performance, and campaign effectiveness(MoEngage).
  • Coordinated cross-functional teams (design, engineering, content, product) to ensure smooth delivery and client satisfaction across large-scale digital projects.

Product Operation Associate

Newfold Digital (former Endurance International Group)
09.2021 - 10.2023
  • Managed the Domains portfolio for APAC wholesale brands, ensuring seamless platform operations.
  • Worked with cross-functional teams to improve processes and product efficiency for business and customer base.
  • Streamlined operational workflows and implemented improvements for better SLA adherence and reduced turnaround times.

Senior Web Solutions Specialist

Endurance International Group
06.2019 - 08.2021
  • Senior Web Solutions Specialist (Jul 2020 – Aug 2021)
    Web Solutions Specialist (Jun 2019 – Jun 2020)
  • Assisted SMB customers in troubleshooting and maintaining web services, ensuring uptime and service quality.
  • Handled escalations and mentored new joiners to improve team performance.
  • Identified functions and workflows that could be improved to enhance customer support processes.

Education

Bachelor of Science - Information Technology

St.Xavier’s College (Autonomous)
Mumbai, India
03.2019

HSC - Commerce

St.Francis D’Assisi Junior College
Mumbai, India
03.2016

Skills

  • Agile collaboration tools proficiency
  • Clear written communication
  • Project management
  • Performance monitoring
  • Training and mentoring
  • Team leadership
  • Skilled in web design using HTML5 and CSS
  • Database management proficiency
  • Experienced with Google Workspace

Additional Projects

  • Endurance International Group, April 2020, Built a tool out of PHP that automates attendance directly from the application, LiveChat, to help reduce manual effort to track attendance. Received an Endurance Award as a recognition for my additional effort.
  • Mayfair Builders, September 2019, Built an Online Apartment booking portal to allow their agents to book and sell apartments online., Light House Entertainment India Pvt. Ltd., April 2018 - May 2018.
  • Developed and handled a website for an event management company.

Languages

Fluent: English, Hindi.
Basic Knowledge: French.

Hobbies and Interests

Exploring new tech, Event Management, Master of Ceremony, Music Producer, Graphic Designing, Basketball, Vocalist.

Timeline

Senior Associate Delivery Manager

Sportz Interactive
10.2023 - Current

Product Operation Associate

Newfold Digital (former Endurance International Group)
09.2021 - 10.2023

Senior Web Solutions Specialist

Endurance International Group
06.2019 - 08.2021

Bachelor of Science - Information Technology

St.Xavier’s College (Autonomous)

HSC - Commerce

St.Francis D’Assisi Junior College
Chris Saldanha