Christina Smith
Indianapolis
Summary
Detail-oriented and resourceful professional with experience in customer-facing operations and administrative support in fast-paced environments. Skilled in communication, problem-solving, and maintaining organized workflows. Proficient in computer systems and Microsoft Office, with strong abilities in multitasking, coordination, and client service. Known for reliability, adaptability, and supporting team efficiency in front desk and operational settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Professional
Yard House
Indianapolis
09.2022 - Current
- Managed cash handling and payment processing with accuracy in a high-volume environment
- Utilized POS and restaurant computer systems to process orders, payments, and guest information efficiently
- Delivered exceptional guest service while maintaining fast-paced operational flow
- Assisted in front-of-house coordination to support efficient restaurant operations and guest satisfaction
- Handled guest concerns professionally and resolved issues in a timely manner
- Supported team operations through communication, multitasking, and problem-solving skills
- Maintained organization and accuracy while balancing multiple responsibilities during peak hours
- Trained and assisted team members on service procedures and computer systems
- Balanced registers and ensured accurate financial reconciliation at shift close
- Demonstrated leadership and adaptability in a fast-paced, team-oriented environment
- Assisted management with operational support and staff coordination
- Acted as a key support team member during high-volume shifts and staffing shortages
- Helped maintain service standards and workflow efficiency across front-of-house operations.
Education
Nail Technician -
Tricoci University of Beauty Culture-Indianapolis
Indianapolis, INHealthcare Management -
IUPUI
Indianapolis, INSkills
- High-Volume Customer Service
- Cash Handling & Register Balancing
- POS & Computer Systems
- Team Coordination
- Front-of-House Operations
- Guest Relations
- Conflict Resolution
- Multitasking in Fast-Paced Environments
- Food Safety & Sanitation Procedures
- Microsoft Office Suite
- Verbal & Written Communication
- Time Management & Organization
Certification
- Nail Technician License
- BLS Certification
Timeline
Service Professional
Yard House
09.2022 - Current
Nail Technician -
Tricoci University of Beauty Culture-Indianapolis
Healthcare Management -
IUPUI