CHRISTON VAS
Customer Service Executive
Mangalore,KA
Overview
11
11
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
Customer Service Executive – Ramp
Indigo, Mangalore
Mangalore
03.2017 - Current
- Providing training on ram safety for new staff
- Maintaining documents for audit and submitting reports
- Dealing with passenger enquiries about flight departure and arrivals
- Checking travel documents, allowed baggage limit
- Handling delayed and cancelled flights
- Following boarding procedures and sending the aircraft on time.
Customer Service Executive
Air India SATS
Mangalore
06.2014 - 03.2017
- Dealing with passenger enquiries about flight departure and arrivals
- Checking travel documents & providing boarding passes
- Taking care of passengers with special needs
- Handling delayed and cancelled flights
- Following boarding procedures and sending the aircraft on time.
Marketing & Sales Officer
Nforce Infrastrucre India Pvt. Ltd
Mangalore
07.2013 - 05.2014
- Generating unique sales plans Helping with ideas to design engaging advertisements, emails, and promotional literature Developing pricing strategies, meeting sales targets.
Marketing Assistant
Nforce Infrastrucre India Pvt. Ltd
Mangalore
09.2009 - 05.2011
- Doing cold calling
- Identifying sales opportunities
- Following up with customers.
Education
BBA -
Sunrise University
Alwar 06.2011 - 05.2014
Grade 12 -
Milagres P U College
06.2007 - 07.2009
Grade 10 -
Milagres Junior College
06.2006 - 04.2007
Skills
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Additional Information
- ACHIEVEMENTS AND AWARDS , Received ‘Ramp Champ’ award by the Mangalore International Airport, Mangalore. (2021) Regonised as ‘All rounder of the month’, by Mangalore International Airport, Mangalore. (2021) Got awarded ‘6Estars of Mangalore’, awarded by Indigo Airline, Mangalore. (2020)
Timeline
Customer Service Executive – Ramp
Indigo, Mangalore
03.2017 - Current
Customer Service Executive
Air India SATS
06.2014 - 03.2017
Marketing & Sales Officer
Nforce Infrastrucre India Pvt. Ltd
07.2013 - 05.2014
BBA -
Sunrise University
06.2011 - 05.2014
Marketing Assistant
Nforce Infrastrucre India Pvt. Ltd
09.2009 - 05.2011
Grade 12 -
Milagres P U College
06.2007 - 07.2009
Grade 10 -
Milagres Junior College
06.2006 - 04.2007
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