Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
T.I.M.E- Triumphant Institute of Management Education PvtLtd
Kochi
2021.12 - 2023.03
Managed a team of 5 tele callers & multiple institutes in Ernakulam, monitored their daily performance on lead generation through cold calling. Conducted periodic reviews to ensure maximum productivity is attained
Handled College Division for Ernakulam District.
And successfully onboarded & revamped the majority of the colleges in the territory.
Was in charge & Revamped School Vertical in Ernakulam to penetrate into the market further on CLAT & IPM entrance coaching for Higher Secondary Students.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Supervised day-to-day operations to meet performance, quality and service expectations.
Key Account Manager
NoBrokerHood Pvt Ltd
Kochi
2020.10 - 2021.05
Onboarded many apartments in Ernakulam district and maintained good relationship with every onboarded apartments owners
I was responsible for training the Association Members & Security Staffs of my onboarded apartments about the Nobrokerhood App and the uses of App
Conducted many teaching sessions for apartments owners about the App .Handled escalations and post sales support
Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
Developed and delivered presentations to key customers to position products and services.
Supported sales and reporting for large and medium-sized accounts.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Corporate Demand Manager
Oravel Stays Private Ltd
Kochi
2018.11 - 2019.10
Responsible for Acquiring & Retaining new Corporate accounts/clients in Kochi market.
Handled Account's demand & escalations an d ensured proper resolution is given with timeframe and thereby built strong relationship with those accounts.
Onboarded major key accounts & Maintained relationship with them,served as single point of contact to client and managed the entire B2B sales process effectively from query generation to payment.
Was part of launch team for Travel Agents & Promoters in Ernakulam market for OYO.
Senior Relationship Executive
Aditya Birla Capital
Kochi
2018.05 - 2018.10
Daily sales calling with prospective new clients and identifying their needs
Providing and developing solutions and suggest schemes to clients on the basis of their requirements
Added many client database by meeting new clients and by taking references.
Stayed current on company offerings and industry trends.
Built diverse and consistent sales portfolio.
Built relationships with customers and community to promote long term business growth.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Conducted many marketing activities with the regional marketing and product team by showcasing the products and features and generate leads.
Sales Officer
Jonarin Pigments Pvt Ltd
2016.02 - 2018.02
Visiting new and existing customer and tell them about company products ( 50+ products
Handled B2B sales and part of retail sales
Responsible for lead generation, conversion of leads into customers in the targeted market(complete Ernakulam district).Daily interaction with customers to collect credit payment and solving problems if any
Scheduling delivery trips.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up.
Joined as Sales Exec for Ernakulam East and was promoted as Sales Officer for Ernakulam Dist within 1year.
Sales Executive
Redefine Innovative Business Solutions, Bharati Airtel Ltd
Kochi
2015.05 - 2016.01
Handled B2B postpaid sales.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Utilized internal lead referral tools to solicit new business opportunities and contacts.
Developed and implemented account management plans to establish customer satisfaction.
Ensured major market share in the area by conducting various Sales activities
Within a span of 4 months elevated as Senior Executive and was responsible for planning targets, monitoring and maintaining daily DSR
Identified competition deals and acquired competitor operated entities.
Education
MBA - MARKETING & HR
BHARATA MATA INSTITUTE OF MANAGEMENT
Kochi
2013.06 - 2015.05
Bachelor of Science - Mathematics
St.Paul's College
Kochi
2010.06 - 2013.04
Skills
Business planning
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Timeline
Assistant Manager
T.I.M.E- Triumphant Institute of Management Education PvtLtd
2021.12 - 2023.03
Key Account Manager
NoBrokerHood Pvt Ltd
2020.10 - 2021.05
Corporate Demand Manager
Oravel Stays Private Ltd
2018.11 - 2019.10
Senior Relationship Executive
Aditya Birla Capital
2018.05 - 2018.10
Sales Officer
Jonarin Pigments Pvt Ltd
2016.02 - 2018.02
Sales Executive
Redefine Innovative Business Solutions, Bharati Airtel Ltd
2015.05 - 2016.01
MBA - MARKETING & HR
BHARATA MATA INSTITUTE OF MANAGEMENT
2013.06 - 2015.05
Bachelor of Science - Mathematics
St.Paul's College
2010.06 - 2013.04
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